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Adobe Portfolio: can't upload images

New Here ,
Sep 29, 2022 Sep 29, 2022

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I am trying to update my portfolio website, but I can't seem to upload any pictures? I can only do so though the lightroom gallery or by dragging and dropping them onto the page. I need the 'upload image' function to import pictures for my logo and background images so it's quite annoying.

I don't know if this is a setting or something to do with my computer? I didn't have this issue on my windows laptop, but now I have a new macbook pro M1, maybe that's something to know?


Thank you!

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correct answers 1 Correct answer

Community Expert , Sep 29, 2022 Sep 29, 2022

Try using another browser -- desktop Chrome or Firefox.  Make sure your browser accepts cookies and does not have script blockers.

 

Image Module in Adobe Portfolio:

https://help.myportfolio.com/hc/articles/360035917814-Image-module

 

Be sure to optimize images for the web before you insert them into web pages. 

https://help.myportfolio.com/hc/en-us/articles/360038360914-Formatting-Images

 

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Community Expert ,
Sep 29, 2022 Sep 29, 2022

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<moved from download&install>

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Community Expert ,
Sep 29, 2022 Sep 29, 2022

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Community Expert ,
Sep 29, 2022 Sep 29, 2022

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Try using another browser -- desktop Chrome or Firefox.  Make sure your browser accepts cookies and does not have script blockers.

 

Image Module in Adobe Portfolio:

https://help.myportfolio.com/hc/articles/360035917814-Image-module

 

Be sure to optimize images for the web before you insert them into web pages. 

https://help.myportfolio.com/hc/en-us/articles/360038360914-Formatting-Images

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Sep 15, 2023 Sep 15, 2023

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I am having the same problem as well and im using chrome. Cleared data and cookies but still not working. When I click the 'plus' icon to add another image, nothing happens. 

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Community Expert ,
Sep 15, 2023 Sep 15, 2023

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Disable script blockers.

Or use another browser that doesn't have script blockers or VPN enabled.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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