Adobe Portfolio Contact Form Spam

[gtaccetti]

Its about time Adobe implement a captcha for the contact form in Adobe Portfolio websites. The flood of spam emails of bots sending USA is ridiculous. The system seems to be 15 years outdated already. Do something Adobe, apart from hiking up prices. 

[John T Smith]

Portfolio does not have a forum here for support... these links may help
Technical support: https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168
Faq: https://help.myportfolio.com/hc/en-us

[Nancy OShea]

I added a custom required form field that bots can't answer.  It's not perfect, but it prevents bots from easily using my Portfolio form.

That said, nothing on the planet can thwart human spam, not even captcha. If you think your form is being exploited, it's most likely coming from humans.  Or your email address is out in the wild.  Maybe it's time to create a new email account and don't post it online where robot harvesters can see it.

Hope that helps.

[gtaccetti]

Thanks Nancy for the reply and suggestion. It's definitely coming from the form as I'm getting 3 or 4 form submissions a day with "USA" in the message which is a required field. They're also filling out the name and email, another required field, with completely random emails. My impression is that they might be bots but I could be wrong. Thanks again.

[joshocao]

I'm having the same issue. Have had my Adobe portfolio since 2017 and never had an issue. The past two weeks I've had spam form submissions nearly every day. 

[kglad]

add a bot twarting field to your form

[Nancy OShea]

It's time to change your form's email address to something pristine -- a new address that's never been posted in the wild before.  And don't share it with anyone.

Add a custom required form field that bots can't answer. It will stop the bots, but nothing can stop human spammers.

[joshocao]

Thanks @kglad and @Nancy OShea for the help.

How do I go about adding a bot thwarting field to the form? I've made all the fields mandatory but there's no way to prevent the form being submitted if an answer is wrong (like the wind example above) as far as I'm aware?

Just to be clear I know the spam is coming directly from the portfolio because the emails are coming from form submissions so I don't believe my email has ended up on some list - perhaps the website has though... anyway thanks for the ideas.

[Nancy OShea]

Bots do what they're programmed to do.  They can't resist completing fields. 

If they leave any required field blank, the form won't send.

Therefore, an incorrect answer to your Human/Robot query tells you if it's coming from a bot or a human.  Act accordingly.  Delete or respond as you see fit.

[joshocao]

Ah I understand - but these bots emailing me are a long way from passing the turing test.

Anyway thank you - I've found your responses helpful on other posts over the years too.

[SebbanD]

Hello,

I concur with OP and have read through the text. There should be an option that would actually allow us to STOP receiving the spam messages, and not just use a required field that lets us know if a bot sent it. 

Either a captcha, let us program a specific answer to a question (that way if a bot fails to input what we specify they won't be able to send) or let us embed HTML so we can use an outside solution. 

Having spam (whether sent from humans or not) in the inbox is annoying, and it happend just about 0 times while I was on format.com and I received my first one the first week I switched to adobes portfolio.

Cheers,

Sebastian

[kglad]

portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

portfolio faq: https://help.myportfolio.com/hc/en-us

[Nancy OShea]

@SebbanD.

I detest captchas, especially image-based ones. 😝

There's nothing preventing you from using a 3rd party contact form from Jot Form. 

Embed your 3rd party contact form into Portfolio via the Embed Module.

https://help.myportfolio.com/hc/articles/360036483773-Embed-module

Or add a screenshot that links out to your form on the 3rd party website.

Hope that helps.