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Hey Adobe community! About a month ago I found out that when I tried to log in to Behance, it said "You don't have access to this product", I contacted Behance and got in contact with one agent asking me for my log in email, and never replied and closed my ticket. I contacted them again, but my ticket got closed again without any communication. I did search through the community posts and nothing solved my problem.
When I log in to my Adobe ID, it does say I have access to Behance. I also contacted Adobe but they said this is a Behance issue and told me to contact Benahce... I am so confused and upset right now, that I cannot access my work on Behance, and that Behance is refusing to help me with it.
Does anyone have any ideas?
Attach a screenshot of them closing my ticket without solving it... 😞
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Perhaps you did something egregious that violates Behance's User Terms. See links below for more details.
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I did nothing of these prohibited things.
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Hello, did you manage to solve this problem? I have the same case and nothing helped..
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if you opened a support case, make sure it's updated - https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html
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