behance Your ability to send messages has been disabled

[MohadesehMahd]

Hi everyone
This error on my behance profile:
Your ability to send messages has been disabled
I was in the middle of talking to a client about project And the support doesn't answer me
Does anyone have a similar experience?

[kglad]

https://help.behance.net/hc/en-us

https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164

[MohadesehMahd]

thank you
but I have problem with Behance already submitted my request but no response

[kglad]

check your send limit, https://help.behance.net/hc/en-us/articles/204485134-Guide-Inbox

[MohadesehMahd]

It can't be a sending limit issue, as I have only conversed with a few clients in the past months on the platform.

[Aline32364441ao90]

I'm facing the ame issue,  and the notification appeared on my first attempt to reply. It's so frustrating

[MohadesehMahd]

Contact support
My problem was solved after two days

[Mo38089870kw75]

can you give the exact link and what did you exactly request
Thank you

[kglad]

@Mo38089870kw75 

portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

[kglad · Accepted solution]

portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

portfolio faq: https://help.myportfolio.com/hc/en-us

[The Pixel34685181f0h7]

We also have the same issue 
This error on my Behance profile:
Your ability to send messages has been disabled

[kglad]

@The Pixel34685181f0h7 

https://help.behance.net/hc/en-us

[Anand_Garlapad7924]

Iam same issue how to slove problem 

[kglad]

@Anand_Garlapad7924 

open a ticket

[eedha26]

yes same did you figure out why and how to fix it?

[sanwala52760620]

Your issue sorted?

[kglad]

use the behance link.

[sanwala52760620]

@kglad I used it, but this issue occurs because of what? Any violation? 

[kglad]

that, i don't know.  i have no access to what you've done (nor to what adobe thinks you've done).

[sanwala52760620]

@MohadesehMahd Hi, Your issue sorted?