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dyami_serna
dyami_serna
Participant
May 28, 2015
질문

cc sync is showing as full but I have emptied archive and local folders, anyone have a fix?

  • May 28, 2015
  • 1 답변
  • 468 조회

I am confused.

이 주제는 답변이 닫혔습니다.

1 답변

Ken G. Rice
Community Manager
Ken G. RiceCommunity Manager
Community Manager
May 28, 2015

Checked the Adobe ID that you are using for posting here and there are no files stored. Do you have a second Adobe ID? If so send me a private forum Message and will investigate.

L
landrovalsf
Participant
May 28, 2015

Sorry, this is my acct. don't know how I was logged in with the other e-mail, super old.

L
landrovalsf
Participant
May 28, 2015

Checked the other Adobe ID provided and there are items present in the Archive (details provided in the private Message). Please post a screen shot of what your Archive at https://assets.adobe.com/files?filter=archive looks like. For example my Archive:


I finally was able to see the archive and delete the files, I had been trying off and on for 2 days and it always showed up as empty when I had clicked the "view archive" button in the CC desktop app. mustve been a cache thing. any way to resolve that from the user end if it comes up again?

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