Creative Cloud Desktop preventing PC from going to sleep

[jonaskohl]

I recently started to have the problem where Adobe Creative Cloud Desktop prevents my Computer from entering sleep mode. Normally my screen turns off after 5 minutes and the PC will go to sleep after 20 minutes, but CC recently started to prevent this.

I have confirmed that CC Desktop is the culprit by using the following command:

powercfg -requests

which outputs the following:

DISPLAY:
[PROCESS] \Device\HarddiskVolume5\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe
Video Wake Lock

SYSTEM:
None.

AWAYMODE:
None.

AUSFÜHRUNG:
None.

PERFBOOST:
None.

ACTIVELOCKSCREEN:
None.

When I kill the Creative Cloud procress, my computer is able to go to sleep again.

Why does this occurr and how can I fix this?

Diagnostic info:

Windows 11 Home 21H2 (Build 22000.795) x64

Creative Cloud Desktop (5.8.0.592):

• Applications: 5.8.0.592
• CCX process: 4.10.0.39
• CC library: 3.20.5.20

Log collector filename: AdobeLogs_20220801_035626_314-win-GS.zxp

[kglad]

@hhelmbold 

post in the illustrator forum to see if anyone there has a suggestion.