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1

Creative cloud no beta option

Contributor ,
Apr 13, 2023 Apr 13, 2023

Hi I'm running MAC OS Moneterey 12.6 and the latest creative cloud Version 5.10.0.573 but there is no category listed for the Beta Program. How can I get it? Thanks

Mattmcquiff_0-1681374077679.png

 

TOPICS
Cloud storage web assets , Collaboration , File sync , Libraries
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correct answers 1 Correct answer

Community Expert , Jun 14, 2023 Jun 14, 2023

@default9n7eypnf0tg2 

 

the option to allow beta versions is up to your enterprise administrator. contact them, https://helpx.adobe.com/in/enterprise/kb/contact-administrator.html

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Community Expert ,
Apr 13, 2023 Apr 13, 2023

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R


if that fails, restart your computer.

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New Here ,
Jun 14, 2023 Jun 14, 2023

I have the same problem. Is there a solution in the meantime?

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Community Expert ,
Jun 14, 2023 Jun 14, 2023

@default9n7eypnf0tg2 

 

do you have a teams or enterprise subscription?

 

if not, what is your cc app version?

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New Here ,
Jun 14, 2023 Jun 14, 2023

@kglad I have the enterprise subscription. Version 5.10.0.573. Thanks for the quick reply.

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Community Expert ,
Jun 14, 2023 Jun 14, 2023

@default9n7eypnf0tg2 

 

the option to allow beta versions is up to your enterprise administrator. contact them, https://helpx.adobe.com/in/enterprise/kb/contact-administrator.html

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Contributor ,
Jun 14, 2023 Jun 14, 2023

Mattmcquiff_0-1686750013414.png

 

This what is under my plans! although I know I have access to the whole adobe package.

 

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New Here ,
Jun 14, 2023 Jun 14, 2023

Ok, thank you. I will contact my administrator.

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Community Expert ,
Jun 14, 2023 Jun 14, 2023

@default9n7eypnf0tg2 

 

you're welcome.

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Contributor ,
Jun 15, 2023 Jun 15, 2023

Ok so my admin team here had to make a package up that then deployed a new creative cloud for me. Once that was installed the beta option became available. They had to download the creative cloud and then instal on my mac. Hope that helps

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Community Expert ,
Jun 15, 2023 Jun 15, 2023
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@Mattmcquiff 

 

thank you for confirming.

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