Error 404: Asset not found

[Nathan5C3F]

I created a library and I am trying to share it with my team. When my team clicks the link or if I try to view my library on the web, it leads me to a page that says "Error 404: Asset not found." How do I get this library to show up and be sharable? The same issue happens when I try this using Ps, Id, and Ai.

[BOOMFLY]

Oh yeah, I've just noticed that too. The select text tools seem to be missing. I've only got the Pin and Pencil. There used to be select, strikethrough and highlight text as seen here. 

[BOOMFLY]

The missing tools have reappeared! 

[kglad]

@BOOMFLY 

did anything change on your end?

[BOOMFLY]

No changes were made on my end. Looks like central Adobe systems are now working again. 

[kglad]

thanks for the info!

[km-sawan]

Fortunately, everything was fine and the problem seemed to be solved. Yesterday, I shared a preview link with a customer. Today, I made some adjustments to the document and updated the content. Previewlink: Error 404: Asset not found!

This can't be true. Has anyone else had this problem again?

[Tarun Saini]

Hi @km-sawan,

We're sorry to hear about this. Would you mind sharing the link with us so we can investigate further? Additionally, could you please share the steps you take to reproduce the issue?

We're here to help, just need some info.

Regards,

Tarun

[km-sawan]

none of my reviewlinks are working today. here is one example-link: https://assets.adobe.com/id/urn:aaid:sc:US:0f685d5d-c8e1-49b9-acac-4d3559f663f0?view=published

[km-sawan]

for the last link i shared as reply to your message my steps were:

1. create new indesign document and place some text and image
2. save local
3. create preview link

[Tarun Saini]

Thanks for the info @km-sawan,

Could you please let us knwo which Adobe app did you use to generate this preview link?

Regards,

Tarun

[km-sawan]

InDesign

[kglad]

@km-sawan 

did you check https://assets.adobe.com

[km-sawan]

Yes, I also tried through assets.adobe.com - each reviewlink has the 404 error.

[kglad]

is the file at assets.adobe.com?

[Max219972986d52]

Yes, I have the same problem