Copy link to clipboard
Copied
On my portfolio (website) my images are fine on the computer but when they are viewed from a phone and you try to zoom in on an image in the gallery page, the image changes to the next one. You can zoom but it also changes to the next image. Any help on what would stop that?
Thanks!!!
Chris
On which devices are you seeing this occur?
Do you have a Lightbox Viewer enabled in your site settings? If yes, try disabling it.
See links below.
- FAQ & Knowledgebase - https://help.myportfolio.com/hc/en-us
- Contact Portfolio Support Team - https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168- Adobe UserVoice - https://helpx.adobe.com/x-productkb/global/how-to-user-voice.html
EDIT: Portfolio discontinued their User Voice account. Use the Contact form to leave feedback.
...Copy link to clipboard
Copied
On which devices are you seeing this occur?
Do you have a Lightbox Viewer enabled in your site settings? If yes, try disabling it.
See links below.
- FAQ & Knowledgebase - https://help.myportfolio.com/hc/en-us
- Contact Portfolio Support Team - https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168- Adobe UserVoice - https://helpx.adobe.com/x-productkb/global/how-to-user-voice.html
EDIT: Portfolio discontinued their User Voice account. Use the Contact form to leave feedback.
Copy link to clipboard
Copied
Disabling lightbox did the trick. I'm unable to zoom the images but it took care of the phone viewing problem. Thanks Nancy.
Copy link to clipboard
Copied
I have the same problem , wow it seems that it's been like this for years now, so I will assume that since the launch lol.
In my case I assumed that disabling lightbox will do the trick, but "just" at the cost of losing that feature, which is not really a solution, but an alternative ..... I emailed Adobe Support , I hope that they will look into it