Installation de LR bloquée avec Créative Cloud

Forum|Forum|2 years ago
March 11, 2023
1 reply
978 views

Bonjour, installation de LR impossible car je suis bloqué par l'application de Crétive Cloud qui m'indique : "vous n'avez pas accès aux fonctionnalité de gestion des applications"

Mon compte étant à jour et fonctionnel, je ne comprends pas. Je suis bien sur une fonction adminiqtrateur de mon Mac.

Si quelqu'un peut me venir en aide ?

Merci à vous,

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Correct answer kglad

Sign out of the cc desktop app and quit the desktop app
Navigate to the following location:
1. Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\
2. Mac: "/Library/Application Support/Adobe/OOBE/Configs/
  1. delete the serviceconfig.xml file

restart your computer

sign in to cc

kglad

Correct answer

Community Expert

Sign out of the cc desktop app and quit the desktop app
Navigate to the following location:
1. Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\
2. Mac: "/Library/Application Support/Adobe/OOBE/Configs/
  1. delete the serviceconfig.xml file

restart your computer

sign in to cc

F

Fred37300Author

Participant

Merci c'est ok ! 🙂

kglad

Community Expert

excellent!

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