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Microsoft Visual C++ Runtime Library Error vulcanadapter.cc line 390

Explorer ,
Oct 11, 2021 Oct 11, 2021

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Hi there,

 

OS: Windows 10 Home 64 bit

CPU: 15 8300H @2.30GHz

RAM: 16 GB @1197MHz

 

Adobe Creative Cloud yearly subscription.

 

I started my computer and I was reading my emails when I received the following message error:

************************************

ASSERTION FAILED

Program...\node-vulcanjs\build\Release\VulcanMessagerLib.node

File: C:\bid\workspace\CCX-Process\release...\vulcanadapter.cc

Line 390

 

Expressions: vulcan_

 

For information on how your program can cause an assertion failure, see the Visual C++ documentation on asserts.

 

Press Retry to debaug the application - JIT must be enabled

************************************************

 

Since I did not opened any Adobe application I am not sure what is all about.

 

What I have noticed is that CreativeCloud it is not started and it does not start.

 

Without getting same error, I checked my MAC MINI with OS X 11.6, I noticed that creative Cloud does not open either. However, I am able to open Adobe applications. Nevertheless, this is the first time I am getting this error.

 

Any help is much appreciate it.

 

Everything is up-to-date.

 

Regards,

Sebastian

 

Screenshot 2021-10-11 103346.png

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correct answers 1 Correct answer

Community Expert , Oct 11, 2021 Oct 11, 2021

Please take a look here: https://community.adobe.com/t5/photoshop-ecosystem-discussions/program-modules-node-vulcanjs-build-release-vulcanjs-node/m-p/9884406

 

Scroll also down to the end of the thread. There are also some tipps that helped other users.

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Community Expert ,
Oct 11, 2021 Oct 11, 2021

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Please take a look here: https://community.adobe.com/t5/photoshop-ecosystem-discussions/program-modules-node-vulcanjs-build-r...

 

Scroll also down to the end of the thread. There are also some tipps that helped other users.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.3.1 - Photoshop 25.9.1 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Explorer ,
Oct 11, 2021 Oct 11, 2021

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Thank you. I had read that post. So far, I restarted my computer and CC had been updated. No error received.

 

As for uninstalling Adobe products that is not a solution. A week ago I had grant access to an Adobe engineer to fix FrameMaker instalation. The person from Adobe had uninstalled all Adobe products, clean a lot of folders and subfolders. In the end FrameMaker just installed correctly. After that I installed all Adobe products I am using from Creative Cloud.

 

That error is the first time I am seeing it.

 

At any costs, I am having a lot of issues with InDesign. I am making a list of them and post it in InDesign group.

 

Thank you for your time.

 

Kind regards,

Sebastian

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New Here ,
Mar 05, 2024 Mar 05, 2024

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It's March 2024 and I am still getting this error. Adobe - please take charge of whatever packages you need. I don't intend to start installing/uninstalling C++ libraries that I don't use because of your software that I am paying good money for. 

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Community Expert ,
Mar 05, 2024 Mar 05, 2024

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SW @ solargik 

 

these are user forums. ie, no one from adobe is going to respond.  so, if you want the issue fixed:

 

update your os

 

repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

update your ms visual c++ versions, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)


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Community Beginner ,
Jun 14, 2024 Jun 14, 2024

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I was unable to update apps in CC. Couldn't repair the CC App. Restarted my Windows 10 and received the "Assertion failed! Expression: vulcan_" error message. After that process failed I was able to uninstall/reinstall the CC App. The other apps updated just fine. The network troubleshooting wasn't making sense. A code error in the CC update service makes all the sense in the world.

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