My Behance project has been marked as SPAM for the second time! No word from behance

[numinousagency]

This is the second time one of my projects has been marked as spam! I've been on Behance for a few years and have posted around 29 projects, half of which have been featured by Behance. I have 8 "Best of Behance" projects and am a proud Behance Pro member.

Behance Page: https://www.behance.net/numinousagency  

Recent Issues with Project Spam

In the last 2 months, 2 of my projects have been marked as spam without any explanation. All of my projects follow the same layout, including those that have been featured. They consist of project images showcasing the design and identity process, along with links to my other social media and contact information (nothing new or out of the ordinary).

That’s it—no nudity, no solicitation, no selling. Yet, for the second time, a project of mine was flagged just 1 day after posting. It had already received 150 likes and is a project I'm very proud of. The first time this happened, I submitted a ticket but didn’t hear back at all. I ended up having to re-upload the project, losing the 350 likes it had already accumulated.

Has anyone else dealt with this? I would really appreciate any input on how to prevent this in the future. It's incredibly frustrating, especially considering Behance approached me to speak with their Pro team about improving the platform and its features.

I would love ANY input.

best, 

Geo
A Behance pro member 
Behance: numinousagency 

[kglad]

good to hear.

[easygoing_Eagle5C8A]

Currently having a similar issue, seems like other people too are having this issue due to some recent posts in the past month.

I have been a pro subscriber for 1 year+ and done almost 10 paid projects on Behance. Behance has been my main source of client inquiry.

Now when searching my name in the people category you cannot even find my profile!

I have contacted support to try and resolve this, hopefully there is a solution.

[kglad]

@easygoing_Eagle5C8A 

that's the best you can do.

[numinousagency]

Can you send me a link to your profile?

[An1msh · Accepted solution]

Alright, update!
My issue is fixed and it took 7 ish days and [cursing removed] mails to zendesk adobe!
Anyways I deleted my project and reuploaded it (it had over 5k views💔 )
https://www.behance.net/gallery/220059883/Illustration-Portfolio-2026
Starting from the bottom again!

[kglad]

@An1msh 

thanks for the update.

[Aratu237167766da4]

Did they solve your problem?

[numinousagency]

They did, but concluded that the suspension was a mistake. Or the algorithm was incorrect. It was vague, but they eventually made it right. Sorry you're going through this!

[NOWHERE TO BE SEEN]

Hello,

I'm having a similiar issue.

Did you manage to solve it? Seems impossible to get in contact with anyone from adobe over this situation.

Thanks.

[kglad]

everyone's start point is the same, https://help.behance.net/hc/en-us

https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164

[Aratu237167766da4]

The support on Behance don't exist, it's been 3 days that I want to understand WHAT I did wrong and no one even answer me. So damn frustrating.. I have a 5 year account and they just restrict it and that's it

[kglad]

3 days is not long enough.  generally, you can expect evaluations to consume 1 to 2 weeks.

[Blissful_Skyline5C8C]

Hi, community!

We’re facing a situation: our Behance accounts are restricted in search, likes on projects don’t work, and new posts also can’t be liked. At the same time, following and saving projects to moodboards still works.

We have already submitted appeals, but they were declined, and we haven’t received a direct response from Adobe support yet. We also emailed support@behancenetwork.zendesk.com.

I’d like to know if anyone has experienced a similar problem and how it was resolved.

Any advice would be greatly appreciated.

https://www.behance.net/Masa03

[kglad]

@Blissful_Skyline5C8C 

portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

[Blissful_Skyline5C8C]

Hi @kglad 

Thanks for the reply! I understand the MyPortfolio support link, but our issue is specifically with Behance account restrictions. Our accounts are partially blocked: projects can’t be liked, search doesn’t show our profiles, but following and saving to moodboards still works.

Has anyone actually resolved a Behance account restriction issue like this? If so, could you share how you managed to get your account or projects restored?

Any advice would be really appreciated!

[kglad]

my error.

https://help.behance.net/hc/en-us

[Blissful_Skyline5C8C]

@kglad Hello

Sorry to bother you. Could you please let me know if it’s only possible to contact support through the Help Center and support@behancenetwork.zendesk.com, or are there any other support channels?

Also, could you please advise how quickly the support team usually responds?

Thank you very much!

[kglad]

only the link i posted.  (however, it's possible you could use social media to contact an adobe employee and they may respond.)

[Exciting_beauty98C6]

Hi guys! My project was banned yesterday for spam activity, although I did not engage in cheating😭 I sent an appeal and I received a refusal. Tell me, has anyone managed to appeal the refusal and return their profile to normal?

[kglad]

@Exciting_beauty98C6 

not likely.

[skycall]

I'm currently experiencing the same problem.

All I wrote about in my projects
was writing about the process and concepts behind the graphic designs and art photos I created.

Of course, I'm not producing pornography or advertising or promoting other companies, but
it was marked as spam and I can no longer log in or access Behance.

This is terrible.
The appeal page isn't responding either.

[kglad]

@skycall 

it takes 1-2 weeks.

[Exciting_beauty98C6]

After I posted a video on my Instagram asking to tag Behance, they responded the same day and unblocked the account a week later. Try making this situation public!