Hi, Anyone can help?
update your windows. even 2004 is problematic.
then restart your computer and retry updating adobe apps.
That Adobe incompatibility message definitely looks wrong.
Nevertheless, you definitely need to update Windows. Version 1909 is 3 years old and is not compatible with the latest Adobe versions.
Recent Windows version releases
Version 2004 - June 2020
Version 20H2 - Oct 2020
Version 21H1 - May 2021
Version 21H2- Nov 2021
Version 22H2 - Sep 2022 (current)
The latest 2023 Adobe apps require Windows 10 21H1 or later, which is almost 12 months later than your 2004 version.
For example, Photoshop 2023 (v.24) specs: https://www.adobe.com/au/products/photoshop-elements/tech-specs.html
Thank you so much!
Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:
Thanks very much!
Did you fix your compatible problem?
yes. i upgraded my window and it works now.