Photoshop NOT showing under "All Apps" in CC

[jonholcombe]

Although Photoshop is installed on my Mac and has been for years, it is not showing in my list of installed apps ("All apps"). It is listed under "Available in your plan", as if Creative Cloud is unaware that I have the latest verision of Photoshop currently installed.

I am reluctant to install Photoshop since it is already installed. I am afraid to lose my settings and TK Panel, etc. Can I just point CC to Photoshop in some way?

[jonholcombe]

I updated to from Monterey to Vemtura and reinstalled the new version of Photoshop as if I did not have Photoshop already installed. It found my TK panel plugin. But Lightroom is another animal altogether. I would ask in the Lightroom forum. The possibility of losing a Lightroom Library would be catastrophic. I have 200,000 photos in mine. Make sure you are backed up if you decide to reinstall Lightroom over the existing Lightroom install. But definitely ask the experts.

[Raysun31055207eos0]

Hi, the same problem occurred to me too, only that it marks me that I have to install all the Adobe apps even though most have already installed them. If you want I can send the log file, I await your reply, thanks.

[kglad]

@Raysun31055207eos0 

what "same problem"?  (there are several people here posting different issues.)

[Raysun31055207eos0]

My problem would be that despite the fact that I use Adobe apps like After Effects, Photoshop, Illustrator etc.. it shows me on the Creative Cloud that I need to install them.

[Nancy OShea]

My problem would be that despite the fact that I use Adobe apps like After Effects, Photoshop, Illustrator etc.. it shows me on the Creative Cloud that I need to install them.

By @Raysun31055207eos0

==========

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

Also see Creative Cloud reverts to trial mode:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

Hope that helps.

[kglad]

if the previous post fails to help, reinstall the apps.

[Raysun31055207eos0]

I have tried and it doesn't work. To reinstall the apps I go to the CC in the app section and click on the "install" button right? Sorry if I ask so many questions but I would like to avoid losing any work I've done or even worse messing up the PC, thank you for understanding.

[kglad]

yes, if you have apps already installed and working, but the cc desktop app fails to show that and offers to install (instead of open), click that install button and install over the current installations.

[Raysun31055207eos0]

Solved! Thank you so much for your time 😄

[kglad]

@Raysun31055207eos0 

you're welcome.

[prasanna_9332]

Although Photoshop is installed on my Mac and has been for years, it is not showing in my list of installed apps...

[Nancy OShea]

Photoshop is not showing in my list of installed apps.
By @prasanna_9332

==============

Do you have an active Creative Cloud plan?

https://account.adobe.com/plans

If your Creative Cloud plan is active, open your Creative Cloud Desktop App.

Click on Apps & the Graphic design tab as shown in the screenshot below.

Non-Creative Cloud apps like PS Elements will not appear in CC Desktop App. 

You should find those in your computer user's Start Menu.

[kglad]

@prasanna_9332 

did you change any cc desktop app preferences since the install?