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Required to sign out when app is not installed

Explorer ,
Feb 28, 2022 Feb 28, 2022

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I understand needing to sign out of a second computer when I want to access Acrobat on a third computer.

However, I am now required to sign out of one of two computers that was using Acrobat when I want to use After Effects, which is only installed on two computers. This means that I cannot use Acrobat on two computers and use After Effects on a third, without signing out and signing in.

 

This is unacceptable, and hampers my workflow. I understand limiting the use of one application (e.g. Acrobat) to two devices, but this sign-out process means that I cannot use three different Adobe apps on three computers, preventing me from multi-tasking, as is often required when rendering, for example.

 

Could you please make the sign-in requirement application-specific, and not broadly applied to all Adobe apps?

 

If you have another solution, of course, I'm interested. Thanks.

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Collaboration , File sync

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Community Expert ,
Feb 28, 2022 Feb 28, 2022

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Community Expert ,
Feb 28, 2022 Feb 28, 2022

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you can only be signed in to (a maximum) of two computers to use any cc program.  ie, it doesn't matter if acrobat is only installed on one computer.  if you have 3 computers and you're signed into the two that do not have acrobat, you'll need to sign out of one of them to use acrobat.

 

if you want to suggest otherwise to adobe, do so here - https://www.adobe.com/products/wishform.html

 

these are user-to-user forums.

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Explorer ,
Mar 01, 2022 Mar 01, 2022

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Thanks. O powers that be, feel free to delete the thread.

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Community Expert ,
Mar 01, 2022 Mar 01, 2022

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No need to delete the thread. It provides valuable information for others seeking the answer to your question.

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Community Expert ,
Mar 02, 2022 Mar 02, 2022

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agree with @Peru Bob 

 

you weren't the first and you surely won't be the last to have this question/issue: others will benefit.

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