Unprecedented Error my all work private [error in Behance]

[Rosa Patrosa]

hello all,

 All my projects became private and when I try to adjust the privacy settings, I can't find the drop-down menu that allows me to change my privacy, it's simply not there as I will show in the screenshots below. 

I usually use safari but I tried in google chrome too.

Another problem is that due to this privacy, my account isn't visible to anyone anymore, it's like my account got deleted. When I search my username's link on another browser, it says that the page is not found as I will also show in the screenshots. 

I contacted Behance, the only way is to submit a request and I have sent many with no answer in return. 

I really do hope someone helps with this as this is nerve-wracking. 

[kglad]

if you deleted your account, it's gone. otherwise, check  -  Adobe Privacy Center

[Rosa Patrosa]

i do not delete my account already mention (error in Behance) do u have a solution on how to fix it. i have tried to contact support 3-4 times but can't get any answer. 

[Nancy OShea]

Assuming you haven't violated Behance's Guidelines resulting in account termination, contact Behance for techinical support.  Check your spam folder for a reply. 

https://help.behance.net/hc/requests/new?ticket_form_id=4164

Behance Guidelines ~

https://www.behance.net/misc/community

[Rosa Patrosa]

Nacy I'm almost tired 4-8 times to contact support but no reply, I need to present my work to my client tomorrow I'm so much worried. 

[Nancy OShea]

Did you check your email spam & trash folders?

[Rosa Patrosa]

Nancy already checked not even gotten a single reply from the support. I'm almost open 7-12 tickets.  I don't understand why this is happening I don't get any notification about I'm doing something wrong and I don't ever violate any of the Community Guidelines policy when why it's happened to me. 

no one is here to help me. i'm so hopeless. 😞 

[Nancy OShea]

This user-to-user community cannot help you with your Behance account.  Sorry.

If I had to guess why your account was locked, I'm guessing the DaFont name got you into trouble.  See below.

DaFont.com https://www.dafont.com/

Behance Guidelines: https://www.behance.net/misc/community

[Rosa Patrosa]

Nancy but I won't get any notification about any trademark-related issue if it is an issue we will resolve it I will change the username, I use my own brand name everywhere and I don't intend to use any of the trademarks. I don't think that's the issue it's Behance Error and I don't know why they are not willing to correct their error. 

so much disappointment 😞