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You don’t have permission to modify files in this network location -error when trying to save as to Creative cloud

Community Beginner ,
May 17, 2018 May 17, 2018

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About a day ago day ago I started getting this error "C:\users\userName\Creative Cloud Files

You don’t have permission to modify files in this network location" As an administrator for access. I have tried the most common fixes that I could find on google, without any success. That includes:

  • Taking ownership of folders: C harddrive, "Creative cloud files", "userName" folder, "desktop"
  • Changeing permissions of several programs folders giving full permission to all users.
  • Running the repair of creative cloud.
  • Disabling anti-virus program
  • Giving firewall acess to adobe programs.

The issue seemed to stop when I unplugged the internet-cable. I was then able to save as to the same directory that was causing problems.

Windows 10 recently updated and I began to experience this after the update. I am running Windows 10: Build 1803: version 17134.48.

This is very frustrating.

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File sync

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correct answers 1 Correct answer

Adobe Employee , Jun 18, 2018 Jun 18, 2018

Hi,

We have released the fix for the issue. It should have been updated automatically on your system. In case the core sync has not updated to version "3.0.3.6" on your machine then please follow the steps mentioned below:

1. Open Creative Cloud Application

2. Sign out from Creative Cloud Application.

3. Sign in again with same or different credentials.

4. Wait for few minutes.

5. Creative Cloud will automatically update itself to latest version.

Kindly let me know if you are still facing any issue aft

...

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Contributor ,
Jun 18, 2018 Jun 18, 2018

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Thanks! I'm at 3.0.3.6. I'll see if sync works properly now.

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Community Beginner ,
Jun 18, 2018 Jun 18, 2018

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Seems to work, thanks!

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Contributor ,
Jun 18, 2018 Jun 18, 2018

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Mine updated, gave the all files up to date message, then started updating again. As near as I can tell, it fixed this one of the problems I was having, which I assumed were related, but it's again taking up way more space than it should.

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Explorer ,
Jun 18, 2018 Jun 18, 2018

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Excellent. Thank you for the fix and the information.

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New Here ,
Mar 29, 2020 Mar 29, 2020

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Try to open the file from "..\Documents\Movies" instead of "Creative Cloud Files"

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