Adobe DRM Error

Hi,

I hope you can help me. I tried contacting Adobe by using the email address they provided for DRM issues, but so far no reply. So I'll try here to hopefully get some response.

I am unable to open an eBook Item: 078655455X - Dietz, William , C. McCade on the Run (Adobe Reader) ISBN: 078655455X.I get an error message stating "This document can not be opened because ownership can not be established on this computer. I've been on the same computer for many years. I can open other DRM enabled eBooks (PDF) with no problem. I can't authorize my computer because I get yet another error message stating Your Adobe software could not be activated. Client user is not an EasyActivation user and cannot be migrated to a full user.

I have owned this computer for several years, and primarily use the email address used to send this email. My system information:

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model Dell DM051
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 7 GenuineIntel ~2793 Mhz
Total Physical Memory 2,048.00 MB
Available Physical Memory 1.03 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB

My email address is bobg2u@pacbell.net. A long time ago I had a hot mail address of bobg2u@hotmail.com, but I have not used that for years

Can you help me activate my book so I can read it?.

Adobe DRM ACTIVATION Error

Vikram Jain

Your Adobe software VERSION 7 could not be activated.

Adobe DRM Activator error (server code 4).
Fault location: 3
contact customer support
--- end ---

How do I fix this, I can't open an eBook I've purchased from diesel e books and their books can only be viewed using adobe version 7. This message comes when the program is authorizing the eBook.

error same time

how is solve

Folks, as noted at the top of the Forum, for DRM errors, please submit a support incident at www.adobe.com/support/digitaleditions/. Thanks.

I did not see any solution to the above error. I'm having the same problem. Is Digital Editions compatible with Vista? And could there be an issue if someone forwarded me an e-book, even though the file was unopened?

Adobe DRM Error
System: 5
State: 4
Class: 400
Code: 19
Message: Error on response from server.
Scroll below or view error.log for more details.

Adobe DRM client Error: 419
The voucher for this document has already been fulfilled or the ETD file is no longer valid.
Server Code: 410

410 Gone
(5) Could not obtain voucher
(44) The ETD file for this request has already been used and has expired. Re-use your original book download link to get your books.
Requested URL: http://66.135.49.27/fulfill/ebx.etd ?action=purchase &orderid=654376552163828 &bookid=EBK:000272150

--- end ---
Adobe DRM Error
System: 5
State: 4
Class: 800
Code: 77
Message:

Adobe DRM client Error: 877
Local voucher engine error:
VE error code 77
Requested URL: http://ebookfulfill.adobe.com/fulfill/ebx.etd ?action=purchase &orderid=011536796722017 &bookid=ISBN:0596526091

--- end ---

My system is windows xp sp2

I'm getting the exact same message as Paulo Villela. I get the message after I attempt to open up an old DRM'd pdf file - one which I must have "activated" before some changes to my system. Anyway, when I open up the file, acrobat opens up a window with the following:

***********************

You have Digital Editions from a prior version of Acrobat or Adobe Reader. Re-activation is required in order to continue accessing these documents.

What would you like to do with these documents?
o Re-Activate over the Internet using my Passport or Adobe ID
o Re-activate without using a Passport or Adobe ID, if possible
o I never want to upgrade my existing Digital Editions
***********************

Except that the 1st option is greyed out. I click on the 2nd option, and then I get the message that Paulo gets.

Any fix for this?

Thanks!

Error message on trying to activate e-book. If anyone could provide me with some quick help it would be much appreciated.

Adobe DRM Error
System: 7
State: 4
Class: 15
Code: 1
Message: Error on request or response from server.
Please check your network connection and try again.
Scroll below or view error.log for more details.
Your Adobe software could not be activated.
Incorrect Adobe DRM Activator action or URL.
Adobe DRM Activator error (server code 4).
Fault location: 15
Contact customer support.
--- end ---

We are researching this one. Please submit a support incident at www.adobe.com/support/digitaleditions/.

The server in question is old. Sometimes there are glitches. Did you try activating again?

I have two e-book DRM profiles, one for an older machine and one for this machine. I reinstalled XP on this machine and changed the machine name. I'm running Adobe Reader 7.0.9. When attempting to access my e-books on this machine, I was prompted to reactivate. I went to the Adobe DRM site and clicked on the "Activate" button. I consistently get the following error:

Your Adobe software could not be activated.
No matching activation records found.
Eden info: (0x1e) No matching activation records found.
Soap info: Client : No matching activation records found.
Adobe DRM Activator error (server code 30).
Fault location: 22
Contact customer support.

Help would be appreciated.