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I've downloaded a book, but can't turn pages, or navigate book via table of contents. I had a similar issue with another textbook reader and I had to change my preferences to 'use software based rendering' but I can't see how to change preferences in Digital Editions.
Thanks,
Danielle
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what is the format of the book on which you are facing this issue (pdf or epub) ?
You can check the book type in item info dialog.
Please check the following:
1. Open the file in Adobe Digital Editions.
2. Go to File -> Item Info
3. Check the book name and extension under "Location"
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Sorry - it's a PDF document.
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Which version of Adobe Digital Editions you are using ?
Thanks
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4.0.3.110333
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Ideally, turning pages in ADE should not be a problem.
Still, if you are facing the issue, i think machine restart should address the problem.
Please restart your machine once and try.
Thanks !!
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Thanks. I have restarted the computer twice now, and still the same problem.
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You are using ADE on windows or mac and their version ?
You trying to navigate using scroll bar on rightmost side of ADE / mouse scroll wheel / arrow keys on keyboard ?
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Using on Windows and using the windows version. Have tried navigating by Table of contents, scroll bar, mouse scroll wheel and arrow keys, but same problem...
Thanks for your help...
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The book on which you are facing the problem, is it a free book or paid book?
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It's a library book through Ebrary. A 2 week loan.
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You are using Windows 7 or Windows 8.1 ?
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Windows 7
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is it the only book you are facing this problem or with other pdf's also ?
You can try by opening any pdf in ADE and try navigation.
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I have an identical problem. I have Windows 7, and have tried restarting and reinstalling.The problem occurs for any pdf, even the "Getting Started" document.
The page number will shift when I press the arrow key, but the page view will not change. If I resize the window screen, the page view will update to the correct page.
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I have this exact same issue as well. Resizing, or closing and re-opening the application fixes the issue
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Thanks Reym, but resizing or opening and closing doesn't fix the problem for me. I have tried other documents including epub. Same problem.
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try going back to library and open the book again
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No luck.
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ok, now let us compare the system environment as this issue should not have happened.
Do you have any service pack installed for Windows 7.
You can check this in:
Control panel ->System-> View basic information about your computer.
After checking this, check version of Microsoft .NET FRAMEWORK version.
You can check this under: Control panel->Programs and Features -> Uninstall or change a program.
Just check the version number.
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I have Windows 7 enterprise Service Pack 1 - same as your image.
Microsoft .NET FRAMEWORK version: The 'name' column says 4.5.2, the column entitled 'version' says 4.5.51209
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ok, then there is no problem with system environment.
now uninstall ADE and then re-install it.
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I tried that yesterday - unless there's something different you want me to do?
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I hope you are uninstalling ADE from control panel !!
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Yes, >control panel >programs and features etc.