e_adept_core_key_scramble

[mattv76677953]

This started happening this evening after downloading a new epub this evening.

There is 0 reference to this online. 

Any help?

[Guest]

I  have managed to use purely Pyhton and the DeACSM plugin

Install the latest version Python and then uncompress the plugin and using CLI:

cd .\Downloads\DeACSM\
pip install oscrypto

python register_ADE_account.py

When registering I got an error which I fixed by changing libadobe.py

str_to_hash = serial + devkey_bytes.decode('latin-1')

to:
str_to_hash = serial + devkey_bytes

hashed_str = hashlib.sha1(str_to_hash.encode('latin-1')).digest()

to:
hashed_str = hashlib.sha1(str_to_hash).digest()

Possibly the latest version doesn't need to, I have not checked.

And then the last command:

python fulfill.py Windows_PowerShell_Step_by_Step-epub.acsm

Then you can follow a similar method using the DeDRM plugin. No Calibre needed. But, of course, this is not for regular users.

[powem]

That's good info - thanks!

[will_1818]

It worked! It seems like it was an ADE issue.

[ramgom]

I'm so glad I found this thread, had no idea this plugin existed for Calibre to remove ACSM directly there and I just installed it and it worked like a charm, now I do everything with Calibre, this is the perfect set up. Thanks a lot

[Guest]

I hate Calibre

[Ian.666]

Didn't work for me

By @ramgom

[phillip_7287]

DeACSM worked for me in Calibre. Thanks for posting.

[powem]

After all this to-ing and fro-ing and figuring out how calibre could kinda sorta get us out of trouble, I had an epiphany last night as I was rechecking my library to make sure I had downloaded a copy of every book. This whole process has been a serious time waster.

The calibre suggestions were a gold mine of good news. I have used it on and off over the years, usually to munge the metadata on books that were amenable to that activity. I noticed last night that there's an intermittent bug of some kind. I could download a few .acsm files and process them through calibre. But then, off on its own program, calibre would not remove the DRM for the next batch of books. When I redownloaded the acsm files for those books, and tried again, the DRM was stripped off as expected.  Sometimes.  Other times, I might have go through the process yet again.  At the end, I prevailed.

Suddenly, I was just sick of it. My head exploded, the last neuron fired, I cursed the people that put us in this position.  At some point, "time is money" becomes a truth. I'd rather have my lips pecked off by a chicken than buy another book from Google. As some TV character used to say, "live long and prosper." And read like there's no tomorrow.

Thanks to all who helped me.

mp

[nicolas.iensen]

Not sure if someone else posted this already (I didn't read all 7 pages of replies :D), but when I download the PDF version of the book from Google Play, I can open it in Adobe Digital Editions. The error e_adept_core_key_scramble only happens for me when I try to open the epub.

[thunder_54]

It seems like this is the solution. (Reference: https://support.google.com/googleplay/thread/297795204?hl=en)

Now, personally, I wouldn’t go down this route, but if someone were to try, the steps would likely be as follows:

First, you’d need to download and install Calibre: https://calibre-ebook.com/download.

Next, head to Preferences, then to Get Plugins. Search for “DeASCM” and install that plugin. Once that’s done, restart Calibre. After that, in Preferences -> Plugins, find and select the DeASCM plugin. You’d log in with your Adobe Digital Editions (ADE) account and choose the appropriate version.

Then, you’d download the “DeDRM” plugin from here: https://github.com/noDRM/DeDRM_tools/releases. Make sure it’s the latest version.

After unzipping that download, go back into Calibre and navigate to Preferences -> Plugins -> Load Plugin From File. Locate the unzipped folder and select “DeDRM_plugin.zip” to install. Restart Calibre again after confirming.

At this point, the final step would be to drag and drop the ASCM file you’ve downloaded from Google Play Books into Calibre. It should convert to a DRM-free EPUB automatically.

I wouldn’t recommend doing this myself, but I imagine that’s the general process.

[savdevarney]

I was able to get a refund using this exact message in the request - hope it helps others get refunds until google resolves.  Also hope google resolves as it is the easiest and way to buy and download epubs: 

I can not download this file. I regularly download books through google play and this is the first time I experienced this. 100's of users have also reported issues with their book downloads in the last 3 weeks. Thread here: https://community.adobe.com/t5/digital-editions-discussions/e-adept-core-key-scramble/td-p/14866261 and https://support.google.com/googleplay/thread/297795204/can-t-open-google-play-epub-in-adobe-digital-...

[Guest]

I think it's an Adobe Digital Editions issue, not a Google issue, because downloading the epub using other clients, for example using Pyton scripts, works. Same acsm file, boutght from Google, but minus ADE. Also ADE is basically sunsetted, I don't expect Adobe will ever fix this.

[JaviDLG]

Woa, how can I download them using other clients? Could you elaborate? Thank you!

[Mark3874456285my]

I have the same issue and have just been on chat with Google Play chat support. After a few troubleshooting steps the rest of you have all tried I sent them the screenshot of the error. They said "Thank you for bringing this to our attention. We’re aware of this issue and are working to address it. In the meantime, you can still buy and read ebook."

By this they mena using the google books app!

However they also said "I will be sending you an email once the issue has been fixed.". I await this with bated breath 🙂

[Enlightened_think9847]

I've been in back and forth contact with Adobe and Google for about a month now and still no luck on this. 

Adobe emailed me asking for my Adobe ID and today they emailed me again asking for my password to fix the issue, has anyone else had Adobe ask for their password? 

[tyler_6080]

Definitely not, not sure if that's official communication but I would never email my password to anybody tbh. I didn't get much further than being directed to this forum.

[Guest]

No, I don't think it's okay they asked for your password. This is a big red flag!

[Enlightened_think9847]

There's been two emails I've been communicating with the first one adesup@adobe.com was the original email I sent and then afterwards was transferred to kum@adobe.com for assistance which I believe is a employee with adesup@adobe.com still cc'd into the emails. I sent them an email in return asking why they need my password and that I will not be providing my password. 

[powem]

Not just 'no' but 'hell no' - no legitimate support drone will ask for your password. Not least because they don't need it to get into your account, anyway. If there is a real need, they'll be using an 'impersonation' feature, which allows them to log in as any account holder in order to see what the user is seeing.

[Tyler35653173nvwc]

a "community expert" on the google community forums about this issue gave an update here: https://support.google.com/googleplay/thread/297795204?hl=en&msgid=302162235

Text is: 

"hi there

i got updated 

if any of you attempt to download any new EPUBs should not encounter any problems. Unfortunately, any previous downloads will still be affected by the issue."

I tried to redownload the .acsm file for one of the books that didn't work for me and I'm getting the same error, but it might be worth trying again. Not sure if I would need to rebuy the book to fix it. 

[Mark3874456285my]

Yes I still get the error on a "previously" bought book. The PDF option if available does seem to work though.

[czl_2706]

You must refund the books with problems. This is how I did it: refunded and bought again and I was able to download the book in ADE in epub format.

[bjanu]

So I decided to give it a try again and bought a book. And this time the acsm file worked! So I bought a couple more and they all opened in ADE. 

[Guest]

pdf or epub? pdf worked, the problem was exclusive to epub

[bjanu]

Sorry. I should have mentioned this as epub. The epub worked.