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Community Beginner
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/t5/dimension-discussions/dimension-is-freezing-on-the-splash-screen/td-p/10074112
Oct 15, 2018
Oct 15, 2018
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Adobe Dimensions will not load past the splash screen (attached screenshot). It used to load and run just fine, but hasn't for the last two updates including todays major update. Any ideas on what i can do to solve the issue? I can provide what ever information needed to diagnose the issue. Thanks in advance!
TOPICS
Crash or freeze
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1 Correct answer
Adobe Employee
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Nov 02, 2018
Nov 02, 2018
Hey guys! Just wanted to let you know we're investigating this. Can you let me know if you're on older Macs? Seems like it might be all 2010 Mac machines. If any of you are on newer Macs (can find in the Apple > About this mac... menu) that'd be a great data point for us.
Community Expert
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/t5/dimension-discussions/dimension-is-freezing-on-the-splash-screen/m-p/12470210#M6395
Oct 25, 2021
Oct 25, 2021
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No problems with my Mac, all is working fine.
Mac PRO 2019
2 Radeon W5700X
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