Skip to main content
New Participant
September 27, 2022
Question

Dimension not opening a new project

  • September 27, 2022
  • 1 reply
  • 329 views

Hi, I am new to Dimensions so I thought I'd download it and give it a go. It starts up fine to the home window but when I go to click Create new it just freezes. I can't close the programme down the usual way so I have to end the task via task manager.

 

My specs are over and above the minimum required but it will not work! Tried reinstalling it and nothing. I installed the very first version and that works, but it doesn't have any of the new features that I want to use!

 

Any help would be great 🙂

 

Many thanks, Chris.

This topic has been closed for replies.

1 reply

Ares Hovhannesyan
Community Expert
September 28, 2022

What is yout specs?

New Participant
September 28, 2022

Processor Intel(R) Core(TM) i5-10400F CPU @ 2.90GHz 2.90 GHz
Installed RAM 16.0 GB (15.9 GB usable)
System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro

Graphics: GeForce RTX 2060 12GB

 

Many thanks

Ares Hovhannesyan
Community Expert
October 1, 2022

Not shure but I think the problem is in GPU mode. Can you check your Graphic Profile and try another mode if it is on Gaming. I am using RX500 (see capture) so you need to find this settings for your GPU.