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Issue placing a label on an object in Dimension

New Here ,
Mar 05, 2018 Mar 05, 2018

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I just purchased a 3D model from TurboSquid of a a beauty tube. cosmetic bottle 3d max

I placed it in an environment in Dimension and attempted to just place a logo on it and it gave me an error "Something went wrong during graphic placement. The decal will be removed.".  This is extremely frustrating. I read somewhere about certain models not having some kind of UV setting which doesn't allow placing of decals. Wish I would have known that going into it and saved me $10.

Please fix this issue and Dimension will be my go-to 3D rendering software.

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correct answers 1 Correct answer

Adobe Employee , Mar 06, 2018 Mar 06, 2018

Our next release includes a new feature that will automatically identify UV errors and offer to fix them.  In the mean time you'd need to edit the UVs of your object so that:

  • There are no overlapping UVs
  • There are no out of bound UVs (must be in the 0-1 UV space)
  • There are no stretched elongated triangles or really large mesh pieces that take up a single pixel of UV space, etc (general good UV requirements).

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Adobe Employee ,
Mar 06, 2018 Mar 06, 2018

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Our next release includes a new feature that will automatically identify UV errors and offer to fix them.  In the mean time you'd need to edit the UVs of your object so that:

  • There are no overlapping UVs
  • There are no out of bound UVs (must be in the 0-1 UV space)
  • There are no stretched elongated triangles or really large mesh pieces that take up a single pixel of UV space, etc (general good UV requirements).

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Adobe Employee ,
Mar 06, 2018 Mar 06, 2018

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As a note you can also try to fix UV issues with photoshop:

1. Simply put the .obj file into Photoshop

2. Click in the navigation on 3D -> Reparameterize UVs -> OK

3. Click in the navigation on 3D -> Export 3D Layer -> Fileformat Wavefront/OBJ

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New Here ,
Mar 06, 2018 Mar 06, 2018

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That worked! Thank you!!

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