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New Participant
March 6, 2018
Answered

Issue placing a label on an object in Dimension

  • March 6, 2018
  • 2 replies
  • 1886 views

I just purchased a 3D model from TurboSquid of a a beauty tube. cosmetic bottle 3d max

I placed it in an environment in Dimension and attempted to just place a logo on it and it gave me an error "Something went wrong during graphic placement. The decal will be removed.".  This is extremely frustrating. I read somewhere about certain models not having some kind of UV setting which doesn't allow placing of decals. Wish I would have known that going into it and saved me $10.

Please fix this issue and Dimension will be my go-to 3D rendering software.

    This topic has been closed for replies.
    Correct answer JeanetteMathews

    Our next release includes a new feature that will automatically identify UV errors and offer to fix them.  In the mean time you'd need to edit the UVs of your object so that:

    • There are no overlapping UVs
    • There are no out of bound UVs (must be in the 0-1 UV space)
    • There are no stretched elongated triangles or really large mesh pieces that take up a single pixel of UV space, etc (general good UV requirements).

    2 replies

    JeanetteMathews
    Adobe Employee
    Adobe Employee
    March 6, 2018

    As a note you can also try to fix UV issues with photoshop:

    1. Simply put the .obj file into Photoshop

    2. Click in the navigation on 3D -> Reparameterize UVs -> OK

    3. Click in the navigation on 3D -> Export 3D Layer -> Fileformat Wavefront/OBJ

    New Participant
    March 7, 2018

    That worked! Thank you!!

    JeanetteMathews
    Adobe Employee
    JeanetteMathewsCorrect answer
    Adobe Employee
    March 6, 2018

    Our next release includes a new feature that will automatically identify UV errors and offer to fix them.  In the mean time you'd need to edit the UVs of your object so that:

    • There are no overlapping UVs
    • There are no out of bound UVs (must be in the 0-1 UV space)
    • There are no stretched elongated triangles or really large mesh pieces that take up a single pixel of UV space, etc (general good UV requirements).