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Known Participant
May 20, 2020
Answered

Properties Panel 3D text missing

  • May 20, 2020
  • 8 replies
  • 7439 views

Seems like the properties for 3D text is missing. Cannot make any adjustments, like change font or dept of extrution. Any ide how to make these options available?

 

This topic has been closed for replies.
Correct answer Ares Hovhannesyan

if nothing help please use  https://feedback.adobedimension.com/-adobe-dimension-feature-requests this is the best place to send bug report

8 replies

Participating Frequently
September 13, 2023

As of 2023 the bug still exists. I have this problem too, all the time.
What's more, when this problem occurs it also seems to mess up other objects' properties. The proper properties disappear after the text object misbehaves and instead show the input box for the text object that I have selected before. The original properties only reappear after a freeze, subsequent force quit and restart - not after a normal quit and restart. 'Luckily' a freeze is never far away when these problems occur.

Ao. zora
Community Manager
Community Manager
June 30, 2022

Hi,

 

Try this solusions.

 

1. Edit > Preferences > Reset preference.

2. Relaunch Dimension.

3. Profit !

Mark ORIMBELLI LLC
Inspiring
August 6, 2022

Text properties suddently disappeared. Vers. 3.4.5

Uninstalled-Reinstalled

Cleared all pref. files

Tried previous version… nothing worked.

 

 

 

 

Mark ORIMBELLI LLC
Inspiring
August 6, 2022

0. Uninstall Adobe Dimension (macOS) - Alias of uninstaller inside Dimension folder.

1. Deleted all CC_Dimension_3.x.x.xml files inside /Users/.../Library/Application Support/Adobe/Sonar/SonarCC

2. Open Font Book.app > Validate Fonts

3. Font Book.app > Restore Standard Fonts

4. Run Cocktail.app to clear all caches etc.

All above seems did the trick here.

 

 

 

Clever_Ocean15A9
Inspiring
November 24, 2021

Had the same issue (Windows 10) tried the unistall and reinstall and it worked! Thanks for the helpful thread!

New Participant
April 2, 2021

It's April 2021 and the issue is still the same. (v3.4.1)

Participating Frequently
June 2, 2021

It's June 2021 and the issue is still the same. (v 3.4.2)

DGLPromo
Inspiring
November 14, 2021

I have the same issue and desperate for a fix. None of the above ideas helped. Anyone else has a fix for this?

New Participant
January 4, 2021

Had the same issue with version 3.4.
What (for some reason), did the trick for me was to enable GPU-render [BETA]. 

I created a new document and had a "pop-up" that asked if I wanted to enable it, doing so showed the text-properties in my case.

Ussnorway7605025
Legend
January 4, 2021
GPU-render [BETA]

this has been dropped now... just fyi for people still looking to use it

New Participant
June 5, 2020

Hi, I'm also having this issue. I can place text, but all text properties are missing. I'm on the latest version.

Tried deleting the app and reinstalling to no avail.

 

Ares Hovhannesyan
Community Expert
Community Expert
June 6, 2020

please use  https://feedback.adobedimension.com/-adobe-dimension-feature-requests this is the best place to send bug report That will help team to track a bug. Also include OS and hardware info.

Thank you

Ussnorway7605025
Legend
May 22, 2020

right so to be clear, did you in fact use the build in tool to make this text or is it a imported model?

Ares Hovhannesyan
Community Expert
Community Expert
May 22, 2020

I have such issue once and reinstalling helps but I am on Win 10.

Ares Hovhannesyan
Community Expert
Community Expert
May 20, 2020

Can you show us your scene panel.? In the image we can see  "No in order". note in text panel. Did you see this note when you placing default "Text" (Lorem Ipsum) on canvas?

TKAMDALAuthor
Known Participant
May 22, 2020

New Participant
June 5, 2020

Yes, I have the exact same issue. No ability to choose fonts or any properties.