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Z
Zypri
New Participant
January 15, 2018
Answered

Mistake when rendering: Parts of the Image missing

  • January 15, 2018
  • 2 replies
  • 1299 views

Hello everyone!

I am faceing a srange mistake when rendering my image (please see image attached). I have had this problem on 5 or 6 different projects. The mistake occurs when i am using PSD-Output (16bit) medium with medium quality.

PC: Win 10; 16 GB Ram; AMD FX-8320; Nvidia GeForce GTX 970.

Has anyone an idea? Or do you need more information?

Zypri

This topic has been closed for replies.
Correct answer JeanetteMathews

Hi Christoph!  Sincere apologies, we are aware of this issue with the rendering.  It is related to the metallic properties of the material combined with the render quality.  A current work around is to change the properties of the materials in your scene.  You can access the materials on an object by double clicking the object. In the properties panel if the metallic value is set to 1, change it to 0.9.  That should fix the render issue on higher quality renders.

2 replies

JeanetteMathews
Adobe Employee
JeanetteMathewsCorrect answer
Adobe Employee
January 16, 2018

Hi Christoph!  Sincere apologies, we are aware of this issue with the rendering.  It is related to the metallic properties of the material combined with the render quality.  A current work around is to change the properties of the materials in your scene.  You can access the materials on an object by double clicking the object. In the properties panel if the metallic value is set to 1, change it to 0.9.  That should fix the render issue on higher quality renders.

Z
ZypriAuthor
New Participant
January 16, 2018

Thanks! That worked out fine. I set opacity to 0.99.

Only thing is: The objects were not metal (set to "0"). I used "plastic" as material.

Ussnorway7605025
Ussnorway7605025
Brainiac
January 15, 2018

so does rendor on high setting fix it?

Z
ZypriAuthor
New Participant
January 15, 2018

No. Tried it before. It's the same result. There are exactly the same parts missing. Only on low resolution there are no parts missing...

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