주문 인보이스에서는 뜨는데 플랜에서는 확인이 안됩니다

New Here ,
Aug 18, 2022 Aug 18, 2022

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주문번호 : AD01053707153CKR

크리에이티브 클라우드 모든 앱 결제했는데 앱을 이용할 수가 없어요

플랜에서 왜 활성화가 안되는걸까요 ㅠㅠ

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Creative Cloud , Installation

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Community Expert ,
Aug 18, 2022 Aug 18, 2022

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Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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