• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

2018 CC Apps Compatibility with High Sierra - Can I Upgrade?

Explorer ,
Oct 26, 2017 Oct 26, 2017

Copy link to clipboard

Copied

I've been searching the forums and Google for what seems like weeks trying to make sure that everything is going to be compatible with High Sierra before I pull the trigger and upgrade.  All of the threads are clogged up with people using old version of either CS or CC before the latest app releases.  So the question I and everyone I know wants to know is:

Are the 2018 CC apps that Adobe just released compatible with iOS 10.3 HIGH SIERRA?  Should I Upgrade if I have a CC all apps membership?

My goto apps are: Photoshop, Illustrator, InDesign & Premiere.  Can I make this happen?

Thanks in advance for your help.

TOPICS
Creative Cloud

Views

64.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
replies 159 Replies 159
Explorer ,
Nov 01, 2017 Nov 01, 2017

Copy link to clipboard

Copied

Hard to believe it has been a week and no one - not even Adobe - has responded to this question?  I'm not upgrading to High Sierra until I'm sure it won't take down my production machine.  If you're using CC (2018) with High Sierra, please post your experiences.  And Adobe moderators, please help me out here.  The new Mac OS 10.13 offers space saving and other efficiency features I'm ready to take advantage of.  Help.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 01, 2017 Nov 01, 2017

Copy link to clipboard

Copied

DON'T DO IT!

I have updated my iMac 27 "Retina to High Sierra, and none of Adobe's programs work properly for me now. Lightroom has trouble loading and Premiere Pro CC 2018 is almost impossible to open. When the program finally opens, there are issues with the audio. The program can not find a valid audio source. In addition, Premiere Pro crashes 9 out of 10 times when importing files or colorgrading.

So again, DO NOT update to High Sierra!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 01, 2017 Nov 01, 2017

Copy link to clipboard

Copied

Thank you jlh1989​ !!

That‘s the exact machine I have.  im really pissed that Adobe has not addressed these problems.  I feel stuck.  And now that most of there program development is being done in India, I’m not sure there we can count on solutions anytime soon. 

I wish an Adobe staffer would comment here and not just send us to “known issues” on an app by app basis.

Their keynote at Adobe Max referenced High Sierra several times, but I’m not even clear anymore what works and what doesn’t.  I’m even afraid to download the 2018 app updates for fear that whatever corrections they did make for HS may screw up what I’ve got.  Worse, there’s no one to talk to about this.

Adobe. Help. Please.  There are 10s if thousands of us waiting for this answer.  All while paying $1,000 per year.   These are the tools we use. This is the main platform the runs your software. PLEASE conduct yourselves accordingly or just give us some hope?   Rant over. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 09, 2017 Nov 09, 2017

Copy link to clipboard

Copied

I have not upgraded yet, and this string is very helpful. I'm a graphic designer, so obviously I can't afford problems.

One point, however, when I upgraded the apps to 2018, the old apps in the menu bar (do we still call these 'alias?) did not change, so I obviously 'poofed' them and added the 2018 apps to the menu bar - perhaps that was the problem some were having, trying to run OS HS with the 2017 apps?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 09, 2017 Nov 09, 2017

Copy link to clipboard

Copied

same here

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 17, 2017 Nov 17, 2017

Copy link to clipboard

Copied

THIS! Don't do it!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 17, 2017 Nov 17, 2017

Copy link to clipboard

Copied

Which is why you do not upgrade a perfectly working OS on the system you use to make your living.

One of the forums I monitor includes the beta testers posting their findings:

macOS 10.13 High Sierra - Bugs and bug fixes | Page 20 | MacRumors Forums

They are facing an unusual amount of issues, so one tester has advised:

"I would stay on Sierra if there's no concrete reason for you to update. This is coming from someone who always tells people to update and who is usually on the newest beta on all of my Apple devices!"

Note: Downgrading MacOS is more involved than downgrading Photoshop.

Gene

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 11, 2018 Jan 11, 2018

Copy link to clipboard

Copied

Hey, wondering if anybody on here can help me. I have been looking in to buying the latest iMac 27" 5k for design work (mainly photoshop, illustrator and painter) however after seeing this forum I am very hesitant - nearly £3000 is a lot of money to invest when you're not sure it will work effectively with adobe CC especially as I will be relying heavily on it to create work to sell as a freelancer. 

I am now considering buying a windows machine instead as I cannot deal with technical problems interfering with my workflow.

I have already spent far too long trying to decide which computer to purchase and this is stopping me from making money!

Everyone in the industry recommends Macs, so I have spent the last few months researching and trying to make sure it is the right decision which is what brought me to this forum. I read somewhere else that adobe doesn't recognise the the iMac Radeon Pro 580 Graphics card for using its creative apps. I am really at a loss here as what to do. Especially since adobe make it extremely difficult to contact them. Why isn't there a site online which answers all these questions! So effing FUSTRATING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 11, 2018 Jan 11, 2018

Copy link to clipboard

Copied

Photoshop system requirements

Adobe Illustrator system requirements

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Apr 18, 2018 Apr 18, 2018

Copy link to clipboard

Copied

hold times are crazy and also lower level phone support is very misinformed. cost me time and money and gave ALL inaccurate info!!  higher ups are better but still not great.  ask for senior tech immediately.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 07, 2017 Dec 07, 2017

Copy link to clipboard

Copied

Me too!!! GRRRR!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 21, 2017 Dec 21, 2017

Copy link to clipboard

Copied

Yes exactly! It is happening to me now! I just updated to High Sierra 2 days ago and I cant even work Primiere Pro anymore! Import one clip and then it crashed! The OS is not stable yet I guess

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 25, 2018 Jan 25, 2018

Copy link to clipboard

Copied

I have exactly the same problem. Any progress on this. I cant find anything.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 09, 2017 Nov 09, 2017

Copy link to clipboard

Copied

I have OS 10.12.6 and can't open Bridge 2018.  The termination reason is that a DYLD, (0x1) Library missing.  I check Adobe's site and haven't found any compatibility information for Bridge 2018.  Would it make sense to have the compatibility requirements posted before releasing the software??

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 13, 2017 Nov 13, 2017

Copy link to clipboard

Copied

Premiere isn't opening after upgrade to High Sierra.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 27, 2017 Nov 27, 2017

Copy link to clipboard

Copied

Premiere and High Sierra are not compatible. Glitches. Skips. Stalls. Poor speed. Constant trouble. It has ruined my week.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 30, 2017 Nov 30, 2017

Copy link to clipboard

Copied

I had both CS3 and CS5.5 Screen Shot 2017-11-30 at 2.14.07 PM.png

I had just swapped my old iMac for a newer one with High Sierra 10.13 (due to a bad screen on the old iMac) and now none of my old backed up ADOBE apps will open. I had them backed up Both with Time Machine and a drag and drop method on the external backup drive. When I click on any app I get the below error. Still trying to figure out a solution.Screen Shot 2017-11-30 at 2.18.17 PM.png

Of course I can't find my CS 5.5 DVDs but I found my CS3 DVDs which don't function and telling me I need this that and the other thing to be dowloaded from JAVA to ROMAN txt to whatever.  ARGH!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 17, 2018 Apr 17, 2018

Copy link to clipboard

Copied

I have upgraded to High Sierra and the new version of CC. I'm not very happy. Before the new adobe update i was able to use premiere with AVCHD files without having to convert them. So I had a shoot this past weekend and was super excited to jump into editing, well my video files show up but not my audio. I did have another source of audio, but this makes me mad because i need the camera audio to sync the files.

i'm still trying to find a solution for this and have been unable to find one.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 01, 2017 Nov 01, 2017

Copy link to clipboard

Copied

I did some research online earlier and came to the conclusion that with Adobe CC 2018 apps and OS High Sierra 10.13.1 installed there should be no compatibility issues. I updated this morning and have had absolutely no problems running Illustrator, Indesign or Photoshop. I believe as long as you've updated your Adobe apps to the 2018 versions, and your OS to 10.13.1 then you shouldn't experience any issues.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 01, 2017 Nov 01, 2017

Copy link to clipboard

Copied

Thanks Dan, but I'm going to give you a few days to work in the programs.  Do us a favor and report back later and let us know if everything is still OK.  We appreciate your help.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 07, 2017 Nov 07, 2017

Copy link to clipboard

Copied

So a week on and I've still not experienced any issues and all Adobe CC apps are running smoothly. APFS means that working with files locally is much faster. I have to connect to a windows server for work and have had no problems with this either.

My setup:

MacBook Pro mid 2015 (SSD)

macOS High Seirra version 10.13.1

Adobe CC 2018

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 07, 2017 Nov 07, 2017

Copy link to clipboard

Copied

Thanks for reporting back, Dan.  Even though both people are using MacBook Pros that are reporting no problems, I believe that my iMac (since it has an SSD) should not have a problem.   But I'm still going to finish the projects I have on my table this week and take the plunge next.

Now for the next big question.  Should I upgrade the file system on my 3TB Mac external backup drive? lol ugh.

Also, does anyone know how this will effect BackBlaze?  Anyone use that?  I'm, of course, going to check with them, but wanted to see if there was anyone else using it.

Thanks again for reporting back!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 09, 2017 Nov 09, 2017

Copy link to clipboard

Copied

Adobe Photoshop CC 2018 has been running smoothly on my system with no issues to report for a full week. I've employed every conceivable tool, filter and adjustment with layers producing large files in the midst of a quite heavy workload.

I've not yet tested Illustrator or Lightroom but I feel confident that Photoshop CC 2018 is stable with my current setup.

As far as upgrading the file system on your 3TB Mac external backup drive, I see no need to rush. There's no enormous read/write speed advantage to upgrading and once you do the conversion from HFS there's no going back without completely erasing the disk and starting over. If you're writing Time Machine backups to that disk, you can continue to do so from your APFS formatted drive. Once you convert the file system to APFS on the backup drive it will be unreadable by any bootable Mac drive formatted in HFS no matter what the macOS version. My advice would be to take some time and get acclimated to running High Sierra while testing all the newest Adobe apps. For now at least, reserve your HFS formatted 3TB external backup as a means of retreat in case something goes wrong.

My setup:

Mac Pro mid-2010

Boot Drive: 1 TB (SSD) APFS

macOS High Sierra version 10.13.1

All additional internal and external drives not yet converted from HFS format.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 28, 2018 Jun 28, 2018

Copy link to clipboard

Copied

     Hey, was wondering if you updated your apps to 2018 CC before upgrading the OS?

I currently am on Yosemite and can only update to 2017 CC apps. Do I need to update the OS to High Sierra first?

GR

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines