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Inspiring
October 26, 2017
Question

2018 CC Apps Compatibility with High Sierra - Can I Upgrade?

  • October 26, 2017
  • 50 replies
  • 72205 views

I've been searching the forums and Google for what seems like weeks trying to make sure that everything is going to be compatible with High Sierra before I pull the trigger and upgrade.  All of the threads are clogged up with people using old version of either CS or CC before the latest app releases.  So the question I and everyone I know wants to know is:

Are the 2018 CC apps that Adobe just released compatible with iOS 10.3 HIGH SIERRA?  Should I Upgrade if I have a CC all apps membership?

My goto apps are: Photoshop, Illustrator, InDesign & Premiere.  Can I make this happen?

Thanks in advance for your help.

This topic has been closed for replies.

50 replies

bethanyg85250282
Participant
February 15, 2018

This is soooooo not what I wanted to read.   Of-course my 2017 Macbook Pro 15 is on it's way and will arrive at the end of February.    I currently have a 2015 Macbook and have been excited for the upgrade as it has been slowing down considerably lately. I  Found this thread as I have been looking into Photoshop 2018. ( I am currently using PS 2016)  I know my new MBP will come preloaded with the HS version that is causing everyone issues and I fear PS  will make me throw my new computer out the window.  Any recommendations for a brand new set up?  I do not have time machine so there is no going backwards.    Maybe the solution is a different photo editing program and steering clear of Adobe until they have a fix?  Or returning the Macbook?  Problem being of-course it has been ages since I used a non-Apple computer. . . But it is not encouraging reading all these posts that go back to November, realizing that it has been months without headway on these issues.

Participant
February 15, 2018

Working just fine!

My Late '09 27-inch i7 iMac died at 8 years old. I'm now using 5K 27-inch 2017 iMac with Mac OS 10.13.3.

I rebuilt my workspace using my Timeline backup and have implemented all OS and 2018 CC updates. No issues or problems. Adobe isn't great at clearing out old preference files, and I found folders in Application Support for previous CC applications. A couple were for older versions of Muse. Once I'd deleted these I could quit Muse, without Force Quit.

The only other issue I've found is working with Illustrator. At high magnification, working over a placed bitmap, the screen image distorts and become fragmented. Zoom out and all appears fine.

Enjoying the retina screen and much faster loading and working times. I opted for a 512GB SSD, and I'm running about half volume.

Good luck, I'm sure there isn't something inherently wrong. Maybe clear out old unnecessary files.

Participant
February 13, 2018

MacBook Pro (15" 2017)

Just upgraded to MacOS 10.13.3 yesterday and experiencing all sorts of issues:

- PS froze my computer entirely 2x

- PS "Export As" non-functional. clicking the menu item or pressing the hotkey cmd+opt+shift+w does absolutely NOTHING, no export as screen pops up.

- Sometimes when I minimize the PS screen and reopen it again, my document that was open is gone.

- ID can not change PDF export presets anymore. clicking an item from the dropdown menu does NOTHING, previous choice remains in place. Have to manually set up each export. very annoying.

Seems like both Apple and Adobe have really let go and are just releasing products for the sake of new releases with c0oL nEw fUnCtiOns (like those amazing "rich tips" when hovering over tools); instead of products that are bug free.

Participant
February 13, 2018

Additional:

Can't use any drop down menus in indesign. Either does nothing or crashes. Adobe please fix asap.

Colin Holgate
Inspiring
February 13, 2018

What is an example inDesign action I could try that would lead to a crash? I have InDesign 13.0.1, and the drop down menus seem to work ok.

Convergnt
Inspiring
February 12, 2018

it's been many moons since the Op raised this question, and for anyone still curious, here are my recommendations:

If you haven't upgraded your OS to 10.13- don't.

If you haven't updated to Adobe CC 2018- don't do that either.

Neither of these new platforms are ready for a production environment.

I'm using a mix of CC2017 (design apps) and 2018 (video/audio apps). I can report that app stability is a serious problem (particularly PS and PR), old issues persist (ID, AI), and performance has taken a hit (PR, AE, ME). 'updating' this software in our office has been a consistently problematic experience. The details are too numerous; here are the cliff notes:

- As of Feb'18 the CC app itself has not evolved for OS 10.13: App updates fail unless System Integrity Mode is disabled in OSX.

- 2017 problems persist in my test runs with 2018 AI and ID (layer handles missing, pallets not showing, crashes with seemingly random shortcut key combinations).

- 2018 apps i use (PS, LR, PR, AU, AE) all crash for no good reason on a regular basis. I can crash PS with shift+L

- new features have provided no merit in my workflow

- performance is a step backward from 2017 (PR, AE, ME) despite alleged enhancements to Metal usage

- OSX 10.13 itself is not ready for prime time. We've had issues copying files and with finder refreshing files on an Active Directory network

I'm a 2017 MB pro (4gb video/16gb ram) with 15 years experience on mac and adobe. If we could roll our monster back, we'd be using 10.12 on CC2016.

Convergnt
Inspiring
March 13, 2018

My app stability has greatly improved since the 10.13.3 Supplemental Update released Feb 20th 2018.

"The…supplemental update fixes an issue where using certain character sequences could cause apps to crash."

Premiere has been relatively solid through two weeks of production. Minor issues remain with the other apps, performance, but the bottom line is i've had a stable workflow.

thornb54287271
Participant
March 27, 2018

Is it worth the upgrade for Metal 2?

I'm running a 15in MBP i7 Mid 2015 with Sierra and I'm not happy with the speed of the machine at all... slow renders etc...

Jeremiah Shalo
Participant
February 12, 2018

Kill me!!! I have the exact same problem with Illustrator being EXTREMELY slow and it's so frustrating. I thought I was going crazy. My workflow is very fast and this has curbed it from 150% to 15% which is insane! Adobe, seriously address this issue. I tried downloading all the past versions and still now help. Sierra has screwed me and I'm sure Apple won't fix it so get going Adobe. Please.

I have a 2017 iMac fully loaded and a 2015 Macbook Pro Retina and they've both been laggy.

gener7
Community Expert
Community Expert
February 12, 2018

I had a problem with HS and I had to downgrade. If you did not make a clone, you can restore 10.12.6 using a bootable installer and your most recent 10.12.6 Time machine backup.

If you are not sure you can do this, get your local Apple Store or trust-worthy technician to do it for you.

Jeremiah Shalo
Participant
February 12, 2018

Thank you! I did the Time Machine backup restore and it did it! I really appreciate the quick response. Thank god. I had to do a lot of work today and now I'm back on track.

Participant
February 7, 2018

I have a 2011 MacBook Pro with an ssd. Wasn’t working the greatest before updating to 10.13.3, but after updating, premiere and encoder are ungodly slow. I just bought an iMac before I found this forum (needed to update anyway), and it showed up with 10.13.2. Ran similar tests on it compared to the MacBook Pro and it is insanely faster. Hopefully they come up with a fix because I still need the laptop on the road, but don’t want premiere going slower than a snail and crashing when I need it.

gener7
Community Expert
Community Expert
February 8, 2018

At this point if you want to try HS  for yourself, get Carbon Copy Cloner and a dedicated external drive and from there you can make a bootable clone of your old system, making downgrading super-simple if it doesn't work out.

Best practices for updating your Mac's OS | Carbon Copy Cloner | Bombich Software

And of course get it here: Mac Backup Software | Carbon Copy Cloner | Bombich Software

lucav4133588
Participant
February 6, 2018

I am using a MacBook Pro 15 inch 2017 max out . Adobe premiere keep crashing when I try to import clips , stick with 2017

Participant
February 6, 2018

DON'T DO IT! it's the same as when Mavericks was launched, no compatibility between Apple and Adobe CC. I've only 'upgraded' to high Sierra on my laptop but I'm having all sorts of problems with suitcase and Adobe CC 2018; slow launching and pedestrian speed to do anything. I haven't upgraded my studio machines yet and won't for a while. Come on Apple and Adobe, it shouldn't take the public trial and error to develop a product.

Igor Makovsky
Participating Frequently
February 4, 2018

I‘ve upgraded my system (mb pro early 2013, 16gb) to high sierra and have encountered a serious perfomance problem with Adobe Illustrator CC 2018. It runs slow, laggy, freezes and makes working very frustrated. Had to downgrade back to El Capitan with Time Machine. Took me a few hours though.

Do not upgrade to High Sierra yet.

Micah_Clemente
Participant
January 29, 2018

My Photoshop CC 2018 won't even launch at all. Not directly, or through Lightroom like I usually like to do. However, I'm running SIERRA Version 10.12.6 on a 2017 MacBook Pro.

I changed my Ps version to Ps 19.0 through the CC desktop app (very easy, just click the down arrow next to the button that open Ps and select "Other Versions"), and Ps launched okay. I haven't actually tried opening and working on a project just yet, but it at least gets me in the program.

Hopefully, this could help someone in case someone already posted this fix and I hadmissed it (and someone else did too).

Participant
January 25, 2018

Is Adobe Illustrator and Photoshop be able to use in macOS High Sierra 10.13.3?

Please reply,

Cheers

Colin Holgate
Inspiring
January 25, 2018

I am able to use Photoshop and Illustrator using 10.13.3. I am about to install a 10.13.4 beta, hopefully they will still work!

Colin Holgate
Inspiring
January 25, 2018

Photoshop and Illustrator still work under 10.13.4. Something new though, if I run older programs such as Photoshop CS4, a warning comes up saying that the application may affect performance, and the developer needs to update compatibility. That could be a sign that in a future version, 10.14 perhaps, some applications will no longer work.