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Adobe Design Standard

New Here ,
Dec 07, 2011 Dec 07, 2011

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If i didn't have proof of eligibilty for my Adobe software within in the 30 days, how can i get the serial number because i cant download the software without it

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Adobe Employee , Dec 08, 2011 Dec 08, 2011

Caitlyngiamarino, if you are receiving an error message to contact support then you will need to contact our support team.  For the best assistance, I recommend our chat support at http://adobe.ly/tuMwkC.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

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Adobe Employee ,
Dec 07, 2011 Dec 07, 2011

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Caitlngiamarino, are you trying to obtain your serial number for the education version of Adobe Design Standard?

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New Here ,
Dec 07, 2011 Dec 07, 2011

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yes. I have proof but it says something about waiting to long to show eligibility so it said contact customer service but i just need the serial number and i have my proof 

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Adobe Employee ,
Dec 08, 2011 Dec 08, 2011

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Caitlyngiamarino, if you are receiving an error message to contact support then you will need to contact our support team.  For the best assistance, I recommend our chat support at http://adobe.ly/tuMwkC.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

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