Adobe Design Standard

[caitlyngiamarino]

If i didn't have proof of eligibilty for my Adobe software within in the 30 days, how can i get the serial number because i cant download the software without it

[Jeffrey_A_Wright]

Caitlngiamarino, are you trying to obtain your serial number for the education version of Adobe Design Standard?

[caitlyngiamarino]

yes. I have proof but it says something about waiting to long to show eligibility so it said contact customer service but i just need the serial number and i have my proof 

[Jeffrey_A_Wright · Accepted solution]

Caitlyngiamarino, if you are receiving an error message to contact support then you will need to contact our support team.  For the best assistance, I recommend our chat support at http://adobe.ly/tuMwkC.  Our chat representatives can provide a personalized experience to resolve the issue you have described.