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S
Sbrevill
Participant
February 22, 2018
Answered

Adobe Fireworks CS5 - Need to re-download!

  • February 22, 2018
  • 2 replies
  • 4957 views

Hi All,

I need some advice please!

I am trying to re-download adobe fireworks CS5 onto a new computer as it was on my laptop but that went up in smoke (literally).

I have the serial number for it but I just can't find it to download? I know adobe discontinued but for what I need it is great.

Also as I can't access the laptop to remove the software will that cause any issues?

Can someone help please?

Thanks,

Steph

This topic has been closed for replies.
Correct answer Bani Verma

Thanks Steph for confirming. I would recommend renaming the 'Caps' folder as 'Caps.old' instead of deleting it as it may contain details related to other products as well.

Renaming it will help us correct other issues, if required.

Follow the steps given here: Error "...Installer Database is Corrupt..." when installing Adobe Creative Suite 3 products , and DO NOT delete the folder just simply rename the current caps folder as 'Caps.old' and try the installation of Fireworks CS5 again and share the results.

2 replies

S
SbrevillAuthor
Participant
February 23, 2018

Hi Both!

Thanks for your replies - I have the following installed:

Adobe Acrobat Reader

Adobe Edge Code CC

Adobe Flash Player

Adobe Photoshop

Adobe Photoshop Lightroom

Do I need to remove all of these?

Many thanks,

Steph

Bani Verma
Community Manager
Bani VermaCommunity ManagerCorrect answer
Community Manager
February 23, 2018

Thanks Steph for confirming. I would recommend renaming the 'Caps' folder as 'Caps.old' instead of deleting it as it may contain details related to other products as well.

Renaming it will help us correct other issues, if required.

Follow the steps given here: Error "...Installer Database is Corrupt..." when installing Adobe Creative Suite 3 products , and DO NOT delete the folder just simply rename the current caps folder as 'Caps.old' and try the installation of Fireworks CS5 again and share the results.

Bani Verma
Community Manager
Bani VermaCommunity Manager
Community Manager
February 22, 2018

Hi Steph,

As you have mentioned you would like to download Adobe Fireworks CS5, please use the following link to do so: Download Adobe Creative Suite 5 products.

You may also refer to How to download, install, and activate Adobe applications

Let us know if this helps.

    S
    SbrevillAuthor
    Participant
    February 23, 2018

    Hi Bani,

    Thanks for your reply - that is great thank you!

    Only problem I have now is after I try to install ( after inputting serial number ) I get an install error 'Inconsistency in the installer database. Please restart your computer and install again.'.

    I have restarted twice and it hasn't made a difference?

    Many thanks,

    Steph

    MukeshSuthar
    MukeshSuthar
    Participating Frequently
    February 23, 2018

    Hello Sbrevill,

    remove your caps database, http://helpx.adobe.com/creative-suite/kb/error-installer-database-corrupt-install-1.html

    It will resolve your issue, please let us know if there is any further issue:

    Regards,

    Mukesh Suthar

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