Adobe Portfolio Masthead not showing up on iphones

[fionac86289706]

Hello. I have uploaded a new image as my masthead for my website. I can see it when I look on my laptop and non iphone phones but on my iphone the masthead is missing and it just is a blank white space which looks weird. Any thoughts on how I can alter this? Thank you

 

[John T Smith · Accepted solution]

You need to go to the links below for Portfolio help
https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168
https://helpx.adobe.com/creative-cloud/how-to/create-portfolio-website.html
https://help.myportfolio.com/hc/en-us/articles/216489627-Manually-configuring-a-custom-domain
https://help.myportfolio.com/hc/en-us
https://portfolio.adobe.com/themes
https://portfolio.adobe.com/
And Lighrtroom Integrations
https://blogs.adobe.com/jkost/tag/portfolio
https://lightroomkillertips.com/getting-images-lightroom-adobe-portfolio-just-got-lot-easier/
https://digital-photography-school.com/create-beautiful-online-gallery-lightroom-classic-cc-adobe-po...

[Wilder.Bolaños]

Hello,

Could you leave your link to watch?

[fionac86289706]

Hi, 

It's www.fionacooney.com

Thank you. Fiona. 

[Nancy OShea]

fionac,

What is the URL to your Portfolio site? Which Portfolio Theme are you using?

[fionac86289706]

Hi, thank you for your response. It's www.fionacooney.com, I am using Mattias. 

Seem to be fine on Android phones, just not iphone / ipad. 

Thanks. Fiona. 

[Nancy OShea]

You're using a background image which has its own set of problems on mobile/tablet devices.  In this screenshot of iPhone 6/7/8 plus in portrait, there's too much top margin.

See these help articles.

• https://help.myportfolio.com/hc/en-us/articles/360037907714-Understanding-Masthead-Options
• https://help.myportfolio.com/hc/en-us/articles/360037919954-Masthead-on-mobile-tablet-devices

[johnk65776444]

I am having a similar problem. My Adobe Portfolio site looks fine on a desktop but the hamburger menu at top doesn't work on an iPhone. Once it's clicked, there is just a blank screen.

[Nancy OShea]

@johnk65776444,

What is the URL to your site?

Which iPhone model and browser are you using?