Adobe Portfolio Masthead not showing up on iphones

New Here ,
Jun 08, 2020 Jun 08, 2020

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Hello. I have uploaded a new image as my masthead for my website. I can see it when I look on my laptop and non iphone phones but on my iphone the masthead is missing and it just is a blank white space which looks weird. Any thoughts on how I can alter this? Thank you

IMG_2580.jpg

 

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correct answers 1 Correct answer

Adobe Community Professional ,
Jun 08, 2020 Jun 08, 2020

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Adobe Community Professional ,
Jun 08, 2020 Jun 08, 2020

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Hello,

Could you leave your link to watch?

WbolanosCo

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New Here ,
Jun 08, 2020 Jun 08, 2020

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Hi, 

 

It's www.fionacooney.com

 

Thank you. Fiona. 

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Adobe Community Professional ,
Jun 08, 2020 Jun 08, 2020

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fionac,

What is the URL to your Portfolio site? Which Portfolio Theme are you using?

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jun 08, 2020 Jun 08, 2020

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Hi, thank you for your response. It's www.fionacooney.com, I am using Mattias. 

 

Seem to be fine on Android phones, just not iphone / ipad. 

 

Thanks. Fiona. 

 

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Adobe Community Professional ,
Jun 09, 2020 Jun 09, 2020

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You're using a background image which has its own set of problems on mobile/tablet devices.  In this screenshot of iPhone 6/7/8 plus in portrait, there's too much top margin.

 

image.png

See these help articles.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Feb 17, 2022 Feb 17, 2022

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I am having a similar problem. My Adobe Portfolio site looks fine on a desktop but the hamburger menu at top doesn't work on an iPhone. Once it's clicked, there is just a blank screen.

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Adobe Community Professional ,
Feb 17, 2022 Feb 17, 2022

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@johnk65776444,

What is the URL to your site?

Which iPhone model and browser are you using?

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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