Error Message: "We've encountered the following issues
Installer failed to initialize. Please download Adobe Support Advisor to detect the
"Get Adobe Support Advisor"
I have Windows 10, Creator Edition.
First, I installed Adobe Photoshop Elements 15, from the DVD, and there was no problem.
Second, I tried to install Adobe Premiere Elements 15, and got the above error message.
Third, I removed versions 14 of both using Windows Uninstall. That failed, so I erased the folders for versions 14, and the partial install of Adobe premiere Elements 15, and tried the DVD install, and still got the error message.
Fourth, I copied the files from the DVD to the hard drive, and tried to install, and still got the error message.
Fifth, I downloaded the install files, and still got the error message.
I have tried installing in each case as admin, and that does not help.
I have clicked through to obtain Adobe Support Advisor, and found no such software, unless that simply refers to messages like mine.
Since Adobe Photoshop Elements 15 installed and works fine, the problem is clearly with Adobe Premiere Elements 15.
Does anyone have a solution?
I find it odd that Adobe has written software that is so hard to install. I haven't seen this with other companies with video editing software. Especially since the other Adobe software I have was easy to install.