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Annual Pricing is not Clearly Identified During Purchasing Process

New Here ,
Dec 26, 2016 Dec 26, 2016

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I am lodging a complaint against Adobe's pricing policies and ETFs. The fact that one is liable to pay for an entire year's subscription and subject to a 50% ETF is not clearly stated in the purchasing process as far as I can recall. I will cancel my account, pay the ETS, but will NEVER EVER pay for another Adobe product as long as I live. Adobe is unethical and dishonest in my opinion.

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correct answers 1 Correct answer

Enthusiast , Dec 27, 2016 Dec 27, 2016

For some reason, people tend not read the terms and conditions agreed to when they sign up? It is clearly stated in these about the early termination fees, and would avoid many posts like this every week.

Adobe - Subscription Terms

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Enthusiast ,
Dec 27, 2016 Dec 27, 2016

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For some reason, people tend not read the terms and conditions agreed to when they sign up? It is clearly stated in these about the early termination fees, and would avoid many posts like this every week.

Adobe - Subscription Terms

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New Here ,
Jun 13, 2020 Jun 13, 2020

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[abuse removed by moderator]

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Community Expert ,
Jun 13, 2020 Jun 13, 2020

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LATEST

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html
-LOTS of screen pics of the terms https://community.adobe.com/t5/Get-Started/Creative-Cloud-One-Years-Subcription-help/td-p/10379854 in reply #4
-Purchasing FAQ https://community.adobe.com/t5/Get-Started/Purchasing-FAQ-How-do-I-purchase-a-Creative-Cloud-members...

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