Branding In Spark No Longer Working

[michaelp36677365]

Can someone please tell me why when I work on projects in Spark, my brand disappears as well as all of my custom uploaded fonts? Yet, when I go to edit the brands in my settings, it's right there with all fonts, colors, etc. 

This is driving me crazy. I can no longer use Spark as I need to. I've tried 3 different browsers, updated my browser, deleted my cache.... 

Every time I try and use my brand in a post, it doesn't recognize its there. 

[John T Smith]

Spark support is at https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark
-the above link has a full page of over 90 links for help articles
-also https://community.adobe.com/t5/get-started/adobe-spark-helpful-resources/td-p/11003736?page=1