Hi, I'm trying to install Adobe XD using Creative Coud but it says that there has been a problem and the product can't be installed. The error code is 198 and I can't find this code anywhere, help please!
We're sorry for the trouble. Does it happen while installing any other Adobe application?
Could you confirm if your system meets minimum requirements to install Adobe XD? https://helpx.adobe.com/xd/system-requirements.html
Let us know. We're here to help.
This has been discussed before and a solution was to use Adobe CC Cleaner and then reinstall. See:
thanks! I will try it 🙂
I'm just chiming in to check if the suggested solution worked for you. Looking forward to your response.
yes it worked perfectly! thanks 🙂