Win 10 Desktop
I've looked through a few threads but nothing seems to relate.
I don't think i have anything Adobe on my system - manually looked through folders and checked with autoruns and process explorer and i can't find anything related to Adobe anywhere.
I've tried logging in and starting the process with different browsers to no avail (Firefox, Edge, Chrome).
Can anyone help?
The attached screen shot shows your browsers are not compatible (normally out of date). What happens when you click the button bottom left?
My browsers show up to date. When clicking 'sign in here' nothing happens.
I'm not sure it's a browser issue as i've just tried again with no browser and it still throws up the same window—along with a windows error message saying no browser available.
Re: sign in using cc desktop app
What is this? Is this an additional app i have to download? I just clicked download Photoshop from my account and clicked the .exe that was downloaded. I'll have a look around.
do you have a subscription? or are you trying to install an old version of photoshop?
if you have a subscription, install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.
if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html
Yeah, i have a subscription. I bought it a couple of hours ago... been banging my head against a wall trying to install photoshop ha
1 more question if i may... do i need to keep this CC app on my system to run Photoshop? Or can i delete it now i've got photoshop installed and running?
Yes, i do - won't let me uninstall it because photoshop is installed.
you actually don't need it, but trying to install photoshop without is problematic (as you found) - but it can be done.
once an adobe app like ps is installed, you won't be able to properly uninstall the cc desktop app because you have a subscription app installed. ie, there is an uninstaller* for the cc desktop app. but try using it and you'll see an error message if any subscription app is installed.
to uninstall the cc desktop app, use the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...
bottomline: for those of us that like to maintain tidy computer environments, it's less messy to let adobe apps create the mess that they create and leave them alone. ie, it causes a bigger mess trying to tidy things.
You can't install Photoshop directly - you need to download the Creative Cloud desktop app. That manages your subscription and installs.
Download this first, then use it to install Photoshop.