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19illo
Participant
February 26, 2020
Question

can't open lightroom5

  • February 26, 2020
  • 2 replies
  • 196 views

sins a new installation of my Mac OS Mojave 10.14.6 I'm not able to open Lightroom5. Always I get the information Error 1 or 213:10

Is there anyone who is able to solve the problem. Abode help center does not support lightroom 5 anymore. 

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2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
February 26, 2020

Did you perform a clean re-installation of  Lightroom 5?

 

Licensing error code 213:11 is caused by a permissions problem.  Set permissions for both the SLStore and the Adobe PCD folders.  See link below for details.

https://helpx.adobe.com/creative-cloud/kb/configuration-error.html#mac_os

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
February 26, 2020

Code 1 https://community.adobe.com/t5/Get-Started/Creative-Cloud-desktop-failed-to-install-Error-code-1/td-p/5962170

 

I don't have any information on the other code

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