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cant install premiere 6.5 after formated pc

New Here ,
Oct 04, 2015 Oct 04, 2015

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i formated my pc and now i cant install adobe premiere 6.5, its write that a problem with windows 64 or 32 bits

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Community Expert ,
Aug 21, 2023 Aug 21, 2023

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there's an executable in your screenshot 

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Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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I tried evrything which do you see as the executable?

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Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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And just accept it as a tip

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Community Expert ,
Aug 21, 2023 Aug 21, 2023

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i removed that generous (and unnecessary) message because you're opening yourself to being scammed by someone impersonating me or otherwise pretending to offer help.

 

in your screenshot is AutoPlay an application. double click that.

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Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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Oh Sorry and thank you for the valuable time in which you take with me in trying to resolve this, I meant it good faith, and as far as clicking twice on Auto Play, ive been trying that all day and it takes me to the instalation box, and when I click on it, it does nothing just as when I click from the disk its self, is there any hope at this point? and all because my system is 64.

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Community Expert ,
Aug 21, 2023 Aug 21, 2023

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your os is ok. it supports both 64 and 32 bit programs.

 

right click that AutoPlay and click run as administrator.

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Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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These are all good tries, but it only take me to the Instalation tab, and it does nothing, I tried it both off the disk and off the desktop folder, is there a plan D?

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Community Expert ,
Aug 21, 2023 Aug 21, 2023

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restart your computer and retry right click > run as administrator 

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Community Expert ,
Aug 21, 2023 Aug 21, 2023

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and if you have any antivirus app, suspend it during installation.

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Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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Let me try that and I will get back with you in 5 minutes, everything is worth try at this point

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Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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If you are tired, and need to go to sleep, can we continue tomarrow? maybe you can do some more research or get second oppinion with your partners? and tell them everything weve tried already 

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Community Expert ,
Aug 21, 2023 Aug 21, 2023

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i am going to bed soon.

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Community Beginner ,
Aug 21, 2023 Aug 21, 2023

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Okay we can resume tomarow I dont have any antivirus programs anyway, and I did restart the computer  clicked on "Run as Adminitrator" and nothing happens same ol same ol did you want to touch basis sometime tomarrow?you are my only hope at this point

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Community Expert ,
Aug 21, 2023 Aug 21, 2023

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anyone can chime in if they have other ideas.

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Community Expert ,
Aug 22, 2023 Aug 22, 2023

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Did Premiere 6.5 require activation?

If so, installing it will only get the 30 day trial.  Activation servers for CS4 and lower were taken offline.

 

Another thought:  Isn't the installer for Premiere 6.5 16 bit?

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Community Expert ,
Aug 22, 2023 Aug 22, 2023

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@Peru Bob, no activation needed (i believe).

 

@Alex31809224ja0o use compatibility mode win xp/sp 3 to install and run

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Community Beginner ,
Aug 22, 2023 Aug 22, 2023

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I only have windows 7 service pack 1

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Community Expert ,
Aug 22, 2023 Aug 22, 2023

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@Alex31809224ja0o 

 

if your key is a 24 digit number (6 groups of 4 numbers), that's for activation which is no longer possible.

 

and you win 7/sp 1 has a compatibility mode that can mimic some previous os'es.  but that's moot in view of the activation issue.  ie, there's probably no reason to work this hard on premiere 6.5 when the best you can do is to get 30 days usage.

 

if that's not true and 30 days is all you need, then let me know and we can go install/run with compatibility mode

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Community Beginner ,
Aug 22, 2023 Aug 22, 2023

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My disk came with only 17 digits,  letters and number, but the problem right now is not the key because that come after the disk starts spinning and the software and prior to getting in installed, the problem is way before the program asks for a key to input the Installation tab does nothing when clicked.

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Community Beginner ,
Aug 22, 2023 Aug 22, 2023

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How do we run the install/run with compatibility mode, il take anything right now to get this to work

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Community Expert ,
Aug 22, 2023 Aug 22, 2023

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right click that AutoPlay executable > click properties > compatibility > tick run in compatibility mode and see if you have win xp/sp3 available

 

kglad_0-1692717934524.png

 

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Community Beginner ,
Aug 22, 2023 Aug 22, 2023

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But how do I get to the box you just sent me?

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Community Expert ,
Aug 22, 2023 Aug 22, 2023

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right click > click properties

 

kglad_0-1692718365458.png

 

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Community Beginner ,
Aug 22, 2023 Aug 22, 2023

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This is all I get when I right click on executable

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Community Beginner ,
Aug 22, 2023 Aug 22, 2023

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Ho do I get to this compatability box picture you sent me?

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