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jims58502785
Participant
October 20, 2019
Question

Catalina, adobe, and apple are all trash [Unable to use CS5 on Catalina]

  • October 20, 2019
  • 3 replies
  • 243 views

Apparently I am one of the people who wasn't aware that catalina doesnt allow me to use my adobe suite 5 package. I work from home as an editor and videographer and now I can't do my job. Thanks adobe and apple. Selling all of my crap to get PC and Avid Pro. 

    This topic has been closed for replies.

    3 replies

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    October 20, 2019

    So, if you will be sticking with your ancient CS5 and have no plans to join a Cloud plan to be Catalina-compatible, then downgrade back to Mojave.

    Presumably you've still got your CS5 installation media and valid 24 digit serial number.

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      October 20, 2019

      CS5 is about 8 years old and is no longer supported... Adobe is not going to give you anything

       

      If you want a refund, talk to Apple... or revert to a compatible operating system

        John T Smith
        Community Expert
        John T SmithCommunity Expert
        Community Expert
        October 20, 2019

        Apple has been posting messages for a year warning users

         

        Read all of the replies in this message when you have a problem with Catalina
        -includes two links on how to revert to a previous operating system
        https://community.adobe.com/t5/Get-Started/Catalina-upgrade-breaks-Photoshop-and-Illustrator/td-p/10668337

          J
          jims58502785Author
          Participant
          October 20, 2019

          i don't get those emails nor do I look. I'm entirely too busy. They should fix it or give me my money back. 

          Nancy OShea
          Community Expert
          Nancy OSheaCommunity Expert
          Community Expert
          October 20, 2019

          Apple didn't send out e-mails.  But you could scarcely open an older app in Mojave and NOT see the nag screen about 32-bit app support.  And AFAIK, you would have seen a similar pop-up notice when you installed Catalina.  But I guess you didn't pay attention.   Or maybe you didn't think it applied to your system.  

          https://www.cnet.com/how-to/macos-catalina-is-killing-off-32-bit-apps-heres-what-that-means-for-you/

           

          At any rate, Adobe didn't change your software to make it stop working.  Apple changed their OS.  You must accept the consequences of upgrading your computer without also upgrading your software.  Eventually, something is going to break down.  Revert to your old OS or start buying new 64-bit software.  It's your choice. 

           

           

          Nancy O'Shea— Product User & Community Expert
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