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10

CC 2019 Apps Rubbish

Explorer ,
Oct 24, 2018 Oct 24, 2018

I need to rant.

So I made the grand mistake of updating all of the CC 2019 Apps I use, Acrobat, Bridge, Indesign, Illustrator and Photoshop and well that was a huge mistake. All of them are ridiculously slow, colour profiles don't stick when I've set them up. Acrobat has gotten worse than before and I don't how that is even possible. It sucks so much memory and is so slow anyway that I can't believe they made it worse.

Anyway back to InDesign

Workspaces don't stick. Only appear after I click on something that should be in my space. Congrats on that one Adobe. It's credibly slow. It asks me every single time about the colour profile of the document. Tried to find out how to turn that crap off but can't find a way. Tried to make my profiles stick too and that doesn't wanna work. Hangs.. ALOT. Slow to save files.

Illustrator

Slow. Slow. Slow. Takes about 10 minutes to open a 50kb file. Hangs.. ALOT. Slow to save files.

Photoshop

Slow. Slow. Slow. Hangs.. ALOT. Slow to save files.

Oh and I have 11 machines running this hunk of junk so I think I spend enough money annually with Adobe to tell them to sort their [profanity removed by moderator] out.

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replies 109 Replies 109
Community Beginner ,
Dec 03, 2018 Dec 03, 2018

I've tried to continue in the hope that there will be an update to fix everything but it's getting ridiculously painful. Very close to reverting to 2018.

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Community Beginner ,
Dec 05, 2018 Dec 05, 2018

Same here!

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Community Beginner ,
Feb 05, 2019 Feb 05, 2019

I have just reverted my office back to CC2017!  Dreamweaver 2019 was just terrible. I'm actively looking for alternatives to Adobe now ....

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Advocate ,
Feb 06, 2019 Feb 06, 2019

Opinions are like Belly Buttons. We all have them, but they don't really mean anything in the grand scheme of things.

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Engaged ,
Feb 19, 2019 Feb 19, 2019

Other than the fact that if you didn't have a belly button, it would mean you weren't attached to your mother via the umbilical cord...which would have made natural embryonic development impossible, leading to you not actually being alive. So, belly buttons 'in the grand scheme of things' do mean quite a bit.

However you are right that Affinity can't to half the things that Adobe software can. Affinity can't seem to hog all the computers memory while undertaking the most menial of tasks, nor can it crash or hang repeatedly, but fingers crossed maybe they'll do an Adobe and release an update that they don't test and charge their users for,  that will cause these things to happen

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Explorer ,
Feb 21, 2019 Feb 21, 2019

twinbrush  wrote

Affinity can't seem to hog all the computers memory while undertaking the most menial of tasks, nor can it crash or hang repeatedly, but fingers crossed maybe they'll do an Adobe and release an update that they don't test and charge their users for,  that will cause these things to happen

Well said. LOL!

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Community Expert ,
Feb 23, 2019 Feb 23, 2019

I also have Affinity privatly. it’s great. But I use Photoshop in business.

ABAMBO | Hard- and Software Engineer | Photographer
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Community Expert ,
Feb 26, 2019 Feb 26, 2019

Strongly disagree!

ABAMBO | Hard- and Software Engineer | Photographer
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Participant ,
Feb 27, 2019 Feb 27, 2019

Apparently, Daniel doesn't know his belly button from his rear end. 'Cause if a bellybutton didn't mean anything in the "grand scheme of things", we wouldn't be subjected to his snide and condescending remarks littered throughout this thread...

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Advocate ,
Dec 05, 2018 Dec 05, 2018

Not many issues with any of the apps here either. A little with Photoshop that I spent about 20 minutes getting rectified, but that had a lot to do with updating photoshop and my OS and my Wacom drivers al at one time. few things still there like the think wheel when rulers are showing and things like that. Expect some fixes shortly for those, but no real complaints here.

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Explorer ,
Dec 10, 2018 Dec 10, 2018

I am going to chime in on this post, even though Adobe doesn't care about their users anymore.

 

The problem with modern software development doesn't lie with a lack of talent on the teams of people who build this stuff. It lies squarely on the terrible management of software teams.

 

The agile methodology used to create software runs on the premise that you can have "Good, Fast, and Cheap" — but you only get to pick 2.

 

Modern software development has COMPLETELY abandoned the "GOOD" in favor of "Fast and Cheap" these days. If you use products such as Sketch, InVision, Evernote, and others created by fresh startups — you will see this as the dominating factor across the board.

 

It used to be that the old vanguards of large companies took more pride, and had more resources available to make sure their shippable products were relatively bug free. You cannot fully eliminate bugs before release, as it takes SOME user testing in the real world for bugs to present themselves.

 

With cloud based computing, we are watching quality control completely collapse, not just from the small shops but large corporations as well. The rush to get software into the hands of users FAST, and filling it up with NEW FEATURES rules the day. Fixing BROKEN features will ONLY happen if enough customers complain. If you look on message boards for the previously mentioned InVision, Evernote, and Sketch — you will see their boards completely full of user complaints going back 11-15 years that these companies have no intention of fixing.

 

Now we are seeing the larger software companies completely throwing QA out the window. Large AAA video game releases are typically so riddled with bugs on release that the games are unplayable. Players need to wait days or weeks for patch fixes just to play the game they bought. It is now more acceptable to release a broken piece of garbage than to delay the release date.

 

Same thing with Adobe, Apple, Microsoft, etc. This 2019 release of Adobe products is HANDS DOWN the worst "upgrade" i've ever seen from this company. I've been using Adobe products going back to Illustrator 88 as well.

 

Yes, every single new release of Adobe software presents some bugs. Patch releases tend to smooth those out fairly quickly — but this 2019 release is a TOTAL  [inappropriate language removed by moderator]  SHOW. There are SO MANY BUGS in ALL of the software I've used since the update, AND most of the "new functionality" like completely breaking the Transform tools in Photoshop, the brush lag, and all of the other things I've had to reset back to the previous way things worked using various methods such as inserting an override prefs file, running terminal commands, etc just proves my point. They did not even provide a graceful way IN THE  [inappropriate language removed by moderator]  SOFTWARE ITSELF to turn off these problematic features.

 

GARBAGE GARBAGE GARBAGE

 

But don't worry, the Adobe fan boys who have nothing to do than spend their time for free posting on a message board — essentially doing Adobe's job FOR THEM, FOR FREE will jump on the thread to tell everyone how wrong they are.

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Advocate ,
Dec 10, 2018 Dec 10, 2018

lol, Adam Kenneth Campbell. Too funny! You scream and complain and rant about the "fan boys" yet you are still on here yourself, taking quite a bit of time to write a huge post, just to sneer and deride what? A piece of software? You really need to get out more bro!

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Engaged ,
Dec 18, 2018 Dec 18, 2018

As for the other issues....absolutely the same. The latest update has been nothing short of a [inappropriate language removed by moderator] joke. I make no apologies for any language I use during the following rant: I've paid enough money over the last[inappropriate language removed by moderator] -knows-how-many years to Adobe for the software to have gotten progressively worse, that I'm allowing myself the entitlement to share by utter  [inappropriate language removed by moderator]  contempt.

 

InDesign, Illustrator and Photoshop are all now ridiculously slow. The most mundane and basic of tasks takes longer that loading Cobra for the Spectrum ZX. Processing power, ram and storage on this machine are certainly not the issue. Its squarely in the greedy mits of Adobe. The countless hours I'm now losing waiting for basic functions, or having the program just quit....can't say I blame them really, I probably would if i worked for Adobe too.

 

These updates are nonsense. From what i can see they are only being churned out to merit being able to charge a subscription fee. The rest seems to be a case of breaking something that didn't need fixed and not fixing the  [inappropriate language removed by moderator]  that is broken. Adobe you do realise we pay for this hassle, we pay with money and time. The whole thing is becoming utter [inappropriate language removed by moderator].

 

But, I can install a previous version (this is probably the most said thing)...it then begs the question what was the  [inappropriate language removed by moderator]  in the update if I'm going to have to use a previous version. That by definition means the software isn't fit for purpose and as consumers we're all entitled by statutory law to get a refund... [inappropriate language removed by moderator] chance

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Community Expert ,
Dec 18, 2018 Dec 18, 2018

You must be a happy man if you get that f-action for each line you write. Yes you can install the f stable versions and you should f do so...

ABAMBO | Hard- and Software Engineer | Photographer
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Engaged ,
Feb 19, 2019 Feb 19, 2019

Abambo Generally I am happy, very happy in fact....but that tends to dissipate somewhat when I'm paying a subscription for software I use everyday as a professional and what I get in return is slow, buggy rubbish. I should install a f stable version?...how about Adobe release a stable update that means we don't have to install previous versions in the first place. Nope, they insist on breaking what doesn't need fixed....and hey, no problem, sure us paying customers can front the money for that level of brainless incompetency.  Please and [Profanity removed by moderator] thank you.

 

 

 

[Please watch your language and stay within forum guidelines.]

 

 

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Contributor ,
Jan 11, 2019 Jan 11, 2019

I have given CC2019 a very genuine college try. I don't believe being stuck in the past, and don't believe in going backwards; but some of the changes made to the apps are beyond insane.

Techniques in Photoshop that used to take me seconds are now taking minutes, as I try to figure our WHY ON EARTH they were changed and how do adapt to the new techniques. Things like command-clicking a layer to make a selection now produces unexpected results. You can't see the edge of a selection unless you jump through hoops. You can't see the edge of a free transform distort. There's a little circle that seems to randomly pop up in the middle of objects. I didn't need the circle before and don't know why it's there now. Things that worked fine for 20 years have changed for no reason and make so sense. It's a waste of the little time I have.

And it's not just Photoshop.

This morning, I spent 20 minutes trying to figure out why InDesign suddenly decided to trash all my palette locations on my two-screen iMac configuration. I had to re-establish the workspace and start over. My pallets re-gather, overlapped, off the left side of my main screen several times a week.

In Illustrator, I can't resize a window by grabbing the lower-right handle without it going out of control. It's as though Adobe assumes everyone prefers the Application Frame, and didn't bother to check whether there were bugs in the free window configuration.

And everything is just SO SLOW working off a network server.

This is so frustrating and wasting so much of my time. I know Adobe doesn't read these forums, but I think this conversation needs to continue. This is the most-handicapping upgrade to Adobe software since the botched InDesign release a few years ago that was causing a firestorm on the forums. Good grief, they are asleep at the wheel.

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Advocate ,
Jan 11, 2019 Jan 11, 2019

You are assuming that your opinions are the only ones that count. There were reasons for the changes made, including a huge number of requests by regular users for many of them. It's not like a huge and successful company is going to completely change up how they do things and alter the way Photoshop works 27 years later just to piss people off or because they just felt it would be fun. You should try something like, I dont know, watching a tutorial on all of the changes made in an application with a new version when it happens. That way, you know what's up, you can either adapt or find a way to resort to the old ways in the preferences before you get going. If you are going to do regular updates to the software, you should expect these things. If you think you don't have time at the moment to go through all of that, don't do the update, or install an older version as well to work with while you spend the time learning or changing the way the new version works. If you and everyone else were to think before you leap, maybe the "firestorm on the forums" could be avoided and the drama would not reach daytime TV levels.

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Contributor ,
Jan 11, 2019 Jan 11, 2019

Graphic design and photography are two different things, Daniel.

Scroll up and you will see that I didn't start this thread.

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Contributor ,
Jan 11, 2019 Jan 11, 2019

And what do you mean by "regular users"? Designers were going to Photoshop World conferences a good decade before photography went digital and photographers jumped on board. Completely different environments, photography vs. ad agency. Is Photoshop not for designers anymore?

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Advocate ,
Jan 12, 2019 Jan 12, 2019

I know you didn't start this thread. If you scroll up, you will see this is not my only comment on here.

And by "Regular Users", I mean people who use the application on a regular basis and actually took the time to communicate with Adobe about the features in the program. Those "Regular Users" consist of a wide variety of people from around the globe from a huge selection of different jobs that use Photoshop.

And yes, Designers still use photoshop. I am a graphic one as well as a photographer and I use it. And remember, Photoshop was originally designed for photographs. Way back before digital cameras, people used that crazy antique device called a scanner to get images into the computer to use in...? You guessed it! Photoshop! I actually cut my teeth at an agency way back when running the scanner to get the images into the computers for the Photoshop artists to do their thing for a number of magazines (still actually have copies of Photoshop versions 1 and 2 on discs that I can't load anywhere...). Not sure what ad agency you are working with, but the ad agencies I've worked with use photoshop for photos on a daily basis. Not really sure what your issue is...

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Enthusiast ,
Jan 11, 2019 Jan 11, 2019

Well that you can even get any of the 2019 apps to actually launch is somewhat of a mystery to me. In fact, I'm kind of jealous.  Every single "new" 2019 app does the same exact thing for me: It will (pretend to) load, get right up to the point of seeing the UI and then that fear evoking blue spinning circle for the "subscription" check just hangs on the screen. So, nothing at all will launch. Luckily I can still work with my 2018 apps because I've not updated them.

I've contacted Adobe numerous times and after them trying to "fix" the issue they finally admitted that they knew the bug existed and that their "technicians" will have it fixed in the next "update". Shall we hold our breath. If you are then secure your burial plot soon.

Although Adobe likes to keep it a secret and blame the problems on everything else but themselves, every user knows that since the launch of the mandatory "subscription" model there have been nothing but associated bugs and problems.

After 30 years of using PS I'm (just) about done with Adobe. Unfortunately changing a 30 year workflow is not as easy as uninstalling but after about 3 years of searching for alternatives I have found 1 definite and 1 "it might work" solution.

Premiere Pro skill sets are easily transferred to the FREE and AMAZING Davinci Resolve 15. I just finished my last PP project ever (hopefully). After Effects will be replaced with Black Magic Designs FREE Fusion 9

PS is a different story but I will be seriously checking out DxO PhotoLab 2 which incorporates Nik U point (which is a big part of my workflow) and it's only about $129 or $200 with absolutely no subscription fees!

So thankfully I am now down to 1 Adobe App which is PS and I am counting the days, hours, minutes and seconds...

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Community Beginner ,
Jan 12, 2019 Jan 12, 2019

Just looked for a thread about this as I finally wanted to see if it was just me.

I didn't completely remove my old apps when upgrading to 2019, glad I didn't as the 2019 versions of the two apps I use the most (Photoshop and Premiere Pro) are dire compared to the 2018 versions. I've had them working side-by-side and will often just open the 2018 version but whenever I open a file it of course wants to use the 2019 version. I just spent 5 minutes trying to get transforming to behave itself and not lock the aspect ratio before realising I was using PS 2019 - of course it doesn't work! Premiere 2019 simply won't remember the layout of my workspace, it reverts every time I launch it. 2018 is absolutely fine.

I've now removed the 2019 apps entirely and gone back to solely using the 2018 versions - much happier!

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Participant ,
Jan 17, 2019 Jan 17, 2019

That is a huge mistake!!! never ever use new adobe releases!!! usually they are often really broken. and they may stay broken for years!!

you have to read a lot on forums to make sure that they work before installing something new!

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Advocate ,
Jan 17, 2019 Jan 17, 2019

Not once in more than 25 years of using adobe products have I encountered the difficulties you are talking about. But then again, I look into what changes are made from release to release so i know what to expect when I load up the new versions.

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Community Expert ,
Jan 17, 2019 Jan 17, 2019

What you read are reports of people with trouble. You have such a vast amount of possible configurations that some problems have to be expected. And you are right, there are from time to time real problems with the software affecting more people than good. But even the prereleases I use are of a great stability.

But yes, sometimes you have unexplicable situations as I have at work. I do not see the upgrades. But when redoing the computer (basically reinitializing the OS), all problems are solved. So the troublemaker in this case is my computer and the different cumulative upgrades of the OS causing trouble with Adobe products.

I don’t blame Adobe, I don’t blame Microsoft and I don’t blame my IT. In my specific configuration (on several PCs to be correct) I have an issue that gets resolved b y reinitializing the OS and installing CC on that virgin computer.

Be fair. There are no posts from the majority of people having no problems. Those people simply don’t post. And when they post, they want to know where the button X is and how to do Y. No technical problems but missing experience problems.

ABAMBO | Hard- and Software Engineer | Photographer
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