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Creative Cloud App won't run

Community Beginner ,
Oct 02, 2020 Oct 02, 2020

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I've been trying to get the Creative Cloud App to run on my PC but it just doesn't want to. It just gives me a progress wheel. 

I've tried everything on here but nothing seems to work. It still gives me the progress wheel.

 

Is there anything else that I can try to make it work? 

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Community Expert ,
Oct 02, 2020 Oct 02, 2020

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Community Beginner ,
Oct 02, 2020 Oct 02, 2020

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everytime i open the creative cloud desktop app, it is stuck at this screen.

as for what i was doing, i had just installed the creative cloud desktop app and was trying to get it to open. 

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Community Expert ,
Oct 02, 2020 Oct 02, 2020

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Please take a look here: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

If this doesn't help please give us more informations about your system as I wrote in my former post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Community Beginner ,
Oct 03, 2020 Oct 03, 2020

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Okay.

 

My OS is Windows 10 Home Edition (64-bit)

Version 2004

OS Build 19041.508

 

Creative Cloud Version is 5.2.1.441 

Apps 5.2.0.436

 

Here are my PC specs:

CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00 GHz 

RAM: 16 GB

 

 

 

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Community Beginner ,
Oct 03, 2020 Oct 03, 2020

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Oh, I forgot to mention that the methods that you gave didn't work, so yea 

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