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My Creative Cloud desktop failed to install on MAc OSX 10.8.5
Hi Itisja,
Try the following steps and let us know if it helps:
MAC: Macintosh HD>Library>Applciation support>Adobe>OOBE
Thanks!
Ankit
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Hi Itisja,
Try the following steps and let us know if it helps:
MAC: Macintosh HD>Library>Applciation support>Adobe>OOBE
Thanks!
Ankit
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Hi Ankit
It works, Thank you ^_^
by tha way, the applications in the Creative Cloud Connection showed the sign to install. Should i reinstall them?
Thank again, Ja
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No, if the software's are installed then they might be in a different language. Change the language in Creative cloud here: http://helpx.adobe.com/creative-cloud/kb/change-installed-language.html
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Hello Ankit,
I've tried all of these steps, on my Mac Pro but I still receive an error message about not being able to install.
When I run the CS Cleaner Tool, I remove "Adobe Creative Cloud Destop" and "Adobe Applicatio Manager/Creative Cloud for Win XP, Vista & Mac OSX10.6 (I've installed Maverick, by the way). There is no option 3 and then option 1 visible anywhere in the Cleaner Tool. I have also renamed my OOBE folder as instructed, but again, this didn't work.
I've tried numerous times to properly install it (when I first installed it, it worked fine, but for some reason I unistalled it later, perhaps inproperly?) and am about to give up.
Any suggestions?
Thanks for the help Ankit!
Guy
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Hi Ankit, I have the exact same issue as Photyug, (mavericks - creative cloud wont install - absolutely no way to install any apps from Adobe), I also tried your method, but cannot see any option 1 or 3 in the cleaning tool. No matter what I try, creative cloud keeps declaring "installation failed contact customer support". Please provide assistance, as this issue prevents me from using or buying any Adobe applications or subscriptions.
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The solution described here solved the problem for me:
http://forums.adobe.com/message/5780749
I think manually installing the application manager did the trick.
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I'm sorry, but this does not help. I have deleted all of adobe products. I have run cleaner several times, deleted all the folders containing "adobe". I've updated my OS, rebooted and shut down my mac. But Creative Cloud Installer just hangs every time I am trying to run it.