Creative Cloud fails to update (Error code 191)

[Abraham_Fernandez7834]

As the title says, the Creative Cloud app keeps failing to update. I first tried troubleshooting it with the guide for this specific error code, but nothing worked. Tried reinstalling the app and even using Adobe's cleaning tool, and nothing worked; the error kept showing up. Also tried repairing Windows 11, and that didn't work either. So I contacted support, and two different agents remotely connected to my PC, and neither of them could fix the issue or figure out what was going on.

As a little test, I decided to use a different PC, this time a laptop with Windows 11 as well and in that one, Creative Cloud needed an update, and it updated without issues. So I decided to go to the about tab in the app on both PCs and put them side by side, and strangely enough, both my main PC (the one with the issue) and the laptop are in the same version of the app and everything else below. (At the time of making this post)

So maybe this could be some sort of bug where it keeps thinking it needs to update when it is already updated?

I posted this issue on Reddit, and so far, two other people are also experiencing this issue.

Whatever is causing this issue, hopefully, Adobe becomes aware of it and fixes it.

Reddit Post 

[nathan_0194]

Seems possible.  Mine too was installed with the exe from the adobe site.  I honestly didn't even think about getting the app from the microsoft store.

[michaell49322542]

Change those settings to C is not a long term workable solution for me as I have very limited space on my C drive. 
This started occuring for me today after I got the latest update of Windows.
Is the issue a bug in Creative Cloud? Or something to do with Windows? Creative Cloud had been updating just fine until I installed the latest windows.

The error code in the logs is:

07/15/25 12:31:32:627 | [ERROR] | 23836 | HDSetup | HDPIM | HDPIMUWPHelper | | HDPIM | 23052 | Failed to install UWP Appx package C:\adobeTemp\ETR49D4.tmp\1\Appx\AdobeNotificationClient.appx with uwpcode 1 (windows error details code = (-2147024846), error = (Windows can't provision the package AdobeNotificationClient_7.0.2.14_x64__enpm4xejd91yc because it is not installed on a system volume.)
07/15/25 12:31:32:633 | [ERROR] | 23836 | HDSetup | HDPIM | HDPIMUWPHelper | | HDPIM | 23052 | hdhelper exe at failed to install UWP app with error code 1 - OS Message: C:\adobeTemp\ETR49D4.tmp\1\Appx\AdobeNotificationClient.appx#@#OS_Error_Code: 0x80070032#@#OS_Error_String: Windows can't provision the package AdobeNotificationClient_7.0.2.14_x64__enpm4xejd91yc because it is not installed on a system volume.
07/15/25 12:31:32:633 | [ERROR] | 23836 | HDSetup | HDPIM | AddUWPAppxCommand | | HDPIM | 23052 | Failed to install UWP Appx Package for logged-off and new users with error C:\adobeTemp\ETR49D4.tmp\1\Appx\AdobeNotificationClient.appx#@#OS_Error_Code: 0x80070032#@#OS_Error_String: Windows can't provision the package AdobeNotificationClient_7.0.2.14_x64__enpm4xejd91yc because it is not installed on a system volume.

[kglad]

@michaell49322542 

just change when you want to update. when that's done, change those settings.

[michaell49322542]

Thank you @kglad. I will do that.

[kglad]

you're welcome.