Creative Cloud update Fatal Error '116"

[DHRazz]

Adobe

Light Room CC (2015) and InDesign CC (2015) updated fine, however

Photoshop CC (2015.5) – 

Adobe Illustrator CC (2015.3) – 

Premiere Pro CC (2015.3) – 

After Effects CC (2015.3)

Audition CC (2015.2) – 

Animate CC (2015.2) - 

Muse CC (2105.2) – 

Download Error, The download appears corrupted. Please try to download again. – 

1 fatal error(s), 0 error(s), 0 warnings(s) FATAL: Fatal Error '116' occurred while download

Unable to update the above apps all get " Fatal Error '116' occurred while download"

[Bani Verma]

Hi DHRazz,

The "Fatal Error 116" occurs when downloaded file is corrupted, this can happen if there is some other software blocking or interrupting the download on your machine. For more information on this error see, Troubleshoot Illustrator CC 2015 log files

To troubleshoot try the below steps:

1- Please check if you have any browser security extensions installed, please disable them. ( eg: AD BLOCK, McAfee site/web adviser, internet security toolbar etc)

2- Also disable the Firewall of your machine.

3- Disable Firewall of the Internet security program installed on computer. (disable the following in it : Browser protection, safe surfing, firewall, download intelligence)

After this try the updates again and check, let us know if this helps.

Awaiting your response.

[muhsinfatih]

I am a developer, and I tell you it is more secure to install cracked adobe software rather than disabling all firewall etc and letting an app download content over insecure connection and execute commands on your pc. You guyz are just funny

[christ76377389]

Having the same problem. I dont have any internet security or firewalls active. Not sure what to do next.

Exit Code: 116

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Fatal Error '116' occurred while download

FATAL: Error occurred in download of package (Name: AdobeCameraRaw8.0All Version: 9.6.1.147). Error code: '116'

-------------------------------------------------------------------------------------

[Berny54]

I had to remove Byte Fence!!

[louised18710442]

it worked thanks

[pablusky]

Thanks! I resolv my with your help!

[andreasl78591815]

I have all firewalls etc switched off and it still doesn't work. I have updated Adobe on this machine multiple times before with no problem...

Now what can I try?

[skylerk679483 · Accepted solution]

Hello, I had the same problem. I used iObit Uninstaller to uninstall this obscure security program called ByteFence. I would recommend the same, and be sure to uninstall all security programs you know for sure are all well and good. Hope this helps!

[mariusb58790037]

omg thx

[Bowstreet]

Def solved the problem and with no need to disable any security

[Bowstreet]

Removing ByteFence that is lol

[carolinei97525588]

OMG thank you so much it worked for an Asus under Windows 10 !

[keng_leongc30228206]

it works, thanks friend!

[coenraadj95303707]

it was bytefence indeed!!

[theodorea39033338]

You are the Best! Thank you so much!!

[vojtechn38744903]

omg      yessssssss thank uuuu

[harelr54256329]

THANK YOU!! i spent half a day because of this stupid app....

[KAAAAAAAHN]

F***ing ByteFence! I should have known. I didnt even install it, came packaged with Teamviewer 😠

Thank you!

[karend75242146]

Seriously I hate Byte fence!!

[tezd50328116]

Superb, worked a treat, thank you.

[cinerama]

I removed ByteFence and then PS cc2017 installed like a charm!

[tezd50328116]

So did I .. absolutely brilliant advice. Thank you very much.

[sufiana56105156]

Thank you! Removing ByteFence worked! Spent ages looking for a solution.

[Guest]

Some posts say that the installation of this antivirus will result in bytefence search on Chrome or Firefox. Do you get such problem?