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f_u_aksiurnjnjnj
Participant
June 15, 2020
Answered

CS6 purchased before Creative Cloud

  • June 15, 2020
  • 3 replies
  • 578 views

I recently stopped my CC photography subscription and now find that my older CS6 Photoshop is not launching, it says to update subscription. I purchased this software from Adorama back in 2012 and still have the disc and product number. How to get it working again?

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Use the Adobe Cleaner tool to wipe old files off your system.

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    Then re-install CS6.

     

    3 replies

    M
    markl59235449
    Participant
    June 15, 2020

    Can you provide your OS information? Are you on a Mac or PC? What OS version are you on? 

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    June 15, 2020

    Use the Adobe Cleaner tool to wipe old files off your system.

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    Then re-install CS6.

     

    Nancy O'Shea— Product User & Community Expert
      F
      f_u_aksiurnjnjnjAuthor
      Participant
      June 16, 2020

      thank you

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      June 15, 2020

      As soon as you install any part of the Cloud, even a trial, it replaces your program management system
      -Read Cloud takes over https://community.adobe.com/t5/Get-Started/Get-off-the-cloud/td-p/8075485 for some ideas

        F
        f_u_aksiurnjnjnjAuthor
        Participant
        June 16, 2020

        thank you!

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