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Participant
March 5, 2023
Question

Download adobe CS5.5

  • March 5, 2023
  • 3 replies
  • 4403 views

I have a licensed CD of adobe CS5.5. For what ever reason the installer freezes now for Acrobat  X Pro when I try to install it in my new PC. Adobe no longer allows me  to download a new copy despite it being Licensed. This is very unfair. I don't know what to do. Can someone please send me copy of the download?

Please message  or email me.

EMAIL REMOVED

Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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3 replies

Nancy OShea
Community Expert
Community Expert
March 6, 2023

Use newest Acrobat for security reasons.

 

FREE Acrobat Reader -- view, comment & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

Paid Acrobat Pro DC -- the complete solution for creating and saving PDF.
https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

 

Nancy O'Shea— Product User & Community Expert
Participant
March 6, 2023

Thank you so much. Boy that wasn't clear.  I have it now and have it installled.

kglad
Community Expert
Community Expert
March 6, 2023

good to hear.

kglad
Community Expert
Community Expert
March 5, 2023

you can dl from prodesigntools.com

 

1. you can install the latest and 1 version prior versions using the cc desktop app. you must have a subscription because previous versions are not available with trials. other versions are revealed after clicking file preferences>apps>tick show older apps (at panel bottom).

2. for versions cc 2019 and older, use prodesign tools.com*.

3. for versions newer than cc 2019 but older than one previous version, contact adobe support for links.**

---------------------------------------------------------------
* most (but not all) adobe download links are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

follow the directions (esp, step 1)

save the install file. it may not remain online.

thank jim @ prodesigntools.com
-------------------------------------------------------------

** there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam,

https://community.adobe.com/t5/using-the-community-discussions/adobe-support-community-guidelines/td-p/4788157#:~:text=constructive%2C%20and%20encouraging.-,3.%C2%A0Be%20Safe%C2%A0,-Do%20not%20share

Participant
March 5, 2023

i clicked on the link to download adobe creative suite 5.5 and followed the links.

It sent me to https://account.adobe.com/products.  I logged into my account and typed in my licsence key and hit tge register button. My product was supposed to come up for download. Instead it told me that the key is already registered. of course it is I do not know how to proceed.

 

 

kglad
Community Expert
Community Expert
March 5, 2023

@rickzipser1 

 

i don't know how you ended up there.  but a more direct link is, https://prodesigntools.com/adobe-cs5-5-direct-download-links.html

 

you should see:

 

 

if you follow directions (esp #1), the links on that page will allow you to download the file(s).

 

Legend
March 5, 2023

What you should do is get up to date. It's all subscription now. 
note that private replies will likely be scammers.