Error 16

[johns59823534]

Tried multiple times to download successfully Adobe Acrobat Professional 11 software, and although it indicated successful download, whenever I try to use it, I get "Error 16, call Adobe technical support!"  I already tried uninstalling all Adobe program files, rebooted and redownloaded... same results, 3 times.

Suggestions?  3am and I give up for now.... drop me an email if you have a clue... jstower@burnsmcd.com

Thank you!!

[Sarojini_Nagar · Accepted solution]

Hi johns59823534 ,

Please try referring this article : Configuration error in Adobe Creative Cloud or Adobe Creative Suite .

Try installing Acrobat XI from this link : Download Pro or Standard versions of Acrobat DC, XI, or X

Let us know the OS version on your system .

Let us know if this helps .

Regards

Sarojini