error code 113

[yutik]

I can't install aftereffects on my computer.

I tried every solution, but still, never works.

my internet, storage, everything is okay.

[Nancy OShea · Accepted solution]

Error code 113 indicates that your device is not able to connect to Adobe servers, or the firewall settings on your device are interfering with the installation process.

Solution

Check your Internet connectivity and firewall settings, and then try to install the app again. For more information, see Fix connectivity issues for Adobe apps.

[linda-hall]

No firewall issues.  All other apps downloaded and installed just fine at the same time I was downloading PS.

[Jeffrey_A_Wright]

Yutik, what type of Creative Cloud membership are you using?  There is no membership for After Effects or Creative Cloud assigned to the e-mail address you used to post to this public discussion forum.

[linda-hall]

I have a full monthly CC subscription that is under this email address and have had since subscription model started.

[Nancy OShea · Accepted solution]

@linda-hall,

You resurrected a 3 year old, correctly answered topic. 

Error 113 means something is interfering with connection to Adobe's servers. 

Which operating system and anti-virus do you have?

Did you restart your computer?

Have you tried restarting computer in SAFE MODE?

[linda-hall]

Windows x64

I DID try to search the forums for issues installing this update, but I did not have either an internet connection issue OR a firewall issue (at least not one I was aware of).

Yes, I did restart my computer and it resolved the issue.  

Thank you.

[kglad]

@linda-hall 

so there is no longer a problem?

[kglad]

@linda-hall 

are you seeing error code 113 when trying to install photoshop using the cc desktop app?

[linda-hall]

Yes, it was while using the CC Desktop app.  

And yes, it is resolved.  

Thank you!

[kglad]

excellent.